Specialist, HOA Compliance

Job description

The Amherst Group of companies comprise of leading real estate investment and advisory firms with a mission to transform the way real estate is owned, financed and managed. Amherst leverages its proprietary data, analytics, technology, and decades of experience to seek solutions for a fragmented, slow-to-evolve real estate ecosystem and to materially improve the experience for residents, buyers, sellers, communities, and investors. Today Amherst has over 1000 employees and $14.1 billion in assets under management. Over the past decade, Amherst has scaled its platform to become one of the largest operators of single-family assets and has acquired, renovated, and leased more than 46,000 homes across 32 markets in the U.S. The firm delivers customized, stabilized cash-flowing portfolios of assets to its investors, wrapped in all the ongoing services required to manage, own, and finance the asset including property management, portfolio management, and a full capital markets team. In addition to its single-family rental platform, Amherst’s debt business pursues two distinct credit strategies in mortgage-backed securities and commercial real estate lending. Over its 25-year history, Amherst has developed a deep bench of research and technology talent, and leverages data and analytics at every stage in the asset lifecycle to improve operations and preserve long-term value for our investors and the more than 188,000 residents the firm has served. Job Overview The Municipalities Relations & Compliance role supports compliance with city, county, and municipal requirements for residential rental properties. This position manages rental registrations, vacant property registrations, Certificates of Occupancy, inspections, renewals, payments, and related documentation. The role works directly with municipalities, inspectors, internal teams, residents, vendors, and Accounts Payable to ensure properties remain compliant, registrations are completed on time, inspections are properly coordinated, and property records are accurately maintained in company systems. Key Responsibilities • Research municipal requirements for rental registrations, vacant property registrations, Certificates of Occupancy, permits, and inspections. • Complete and submit registration forms, renewal applications, inspection requests, and supporting documentation. • Communicate with city, county, and municipal agencies to confirm requirements, follow up on submissions, and resolve pending items. • Coordinate inspections with municipalities, residents, field teams, and internal stakeholders. • Maintain accurate registration, inspection, expiration, and municipality information in Yardi and other company systems. • Track deadlines and prioritize urgent items such as move-ins, violations, expired registrations, and upcoming renewals. • Process or request payments for registration fees, inspection fees, penalties, and related municipal costs. • Upload and maintain proof of registration, Certificates of Occupancy, agency confirmations, payment receipts, and other compliance documents. • Provide timely updates to internal teams and escalate compliance risks when needed. Job Requirements Minimum Requirements: • High school diploma or equivalent required. • Experience in property management, compliance, permitting, municipal processes, administrative support, or real estate operations preferred. • Strong attention to detail and ability to manage deadlines across multiple jurisdictions. • Strong written and verbal communication skills. • Ability to research requirements, follow procedures, and maintain accurate records. • Proficiency with Microsoft Office, especially Excel, Outlook, and Teams. Preferred Qualifications: • Associate or bachelor degree preferred. • Experience with Yardi, Salesforce, Jira, SAP Concur, or similar systems preferred. • Familiarity with rental registrations, vacant property registrations, Certificates of Occupancy, municipal licensing, inspections, permits, or code enforcement. • Experience communicating with city, county, municipal, or government agency contacts. Functional and Behavioral Skills Functional Skills: • Municipal requirement research and documentation. • Registration, inspection, renewal, and payment coordination. • Data entry and record maintenance in Yardi and related company systems. • Microsoft Excel, Outlook, Teams, and shared document management. Behavioral Skills: • Organization, follow-up, and prioritization. • Professional communication with municipalities, residents, vendors, and internal teams. • Problem solving, accountability, and attention to detail. • Ability to escalate compliance risks and meet time-sensitive deadlines. Our full-time employee benefits include: A competitive and comprehensive benefits package.