Specialist, Inside Sales, Vietnam

Job description

Working at Freudenberg: We will wow your world! Responsibilities: Identify and qualify potential clients via CRM, social media, and referrals; issue product samples per approval protocols. Conduct high-volume outreach and product presentations; manage inquiries, objections, and complaints professionally. Build strong relationships with customers and distributors; provide timely follow-ups on offers and services. Achieve sales targets; track key metrics and prepare sales reports and forecasts. Coordinate with marketing on lead generation and support handovers with external sales reps. Handle quotations, SAP order entries, CRM updates, and general office administration. Support company events and ensure adherence to safety, health, and environmental standards. Qualifications: Degree in Business Administration or a relevant qualification, with at least five years of experience in inside sales or a similar role. Strong understanding of commercial tasks such as price quotations, negotiations, and distributor relationship management. Excellent verbal and written communication skills in English, Chinese, and Vietnamese. Familiarity with channel sales strategies, CRM software, and Microsoft Office Suite or similar tools. Experience with AI-driven tools and predictive analytics to support sales activities. Knowledge of sustainability principles and ability to position eco-friendly solutions effectively. Strong interpersonal skills, emotional intelligence, problem-solving ability, adaptability, creativity, and data literacy. The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law. Chem-Trend Vietnam Company Limited