Specialist, Monitoring and Detection

Job description

About the role: The Level 1 FRAML Analyst is responsible for the first-line review and investigation of alerts generated from fraud detection and AML transaction monitoring systems. The role also supports customer onboarding by reviewing cases that fail straight-through automated eKYC processing. This ensures timely identification of suspicious activities, risk mitigation, and compliance with regulatory requirements and internal policies. Key Responsibilities: Perform initial review and analysis of alerts generated from Fraud Detection and AML Transaction Monitoring systems. Investigate unusual or suspicious transactions, account behaviours, and customer activities, including but not limited to supporting NFP fund tracing and earmarking requests. Differentiate between genuine and suspicious activities using predefined rules, scenarios, and risk indicators. Escalate potential fraud cases or suspicious activities to Level 2 / relevant investigation teams with proper documentation. Ensure all alerts are reviewed and closed within defined Service Level Agreements (SLAs). Document investigation findings clearly, accurately, and in accordance with internal SOPs and regulatory standards. Conduct customer due diligence checks, including reviewing customer profiles, transaction history, and risk ratings. Review onboarding cases that fail automated eKYC straight-through processing and conduct manual verification to ensure compliance with regulatory and internal requirements. Support in identifying emerging fraud trends, typologies, and AML risks. Key Requirements: A bachelor’s degree in any discipline. 1–3 years of experience in Fraud Detection, AML Transaction Monitoring, or Financial Crime operations (fresh graduates with relevant internship exposure may be considered). Basic understanding of AML regulations, fraud risk, and financial crime typologies. Strong analytical and problem-solving skills. Good written and verbal communication skills. Ability to work in a fast-paced, high-volume environment. Detail-oriented with a strong investigative mindset. Willingness to work on shifts. JR00000577