Specialist, Product and Sales Analyst – Digital Product

Job description

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Specialist, Product and Sales Analyst – Digital Product Overview Specialist, Product and Sales Analyst – Digital Product supports the execution, adoption, and optimization of Mastercard’s core consumer products and solutions across Australia, New Zealand, and the Pacific Islands. The role is an individual contributor position that works directly with Digital Product Managers to support the broader Customer Solution Centre (CSC), Account Team, and technology teams across; client solutioning, product sales activities, and market execution. The Specialist provides product knowledge, technical support, and market insight to help deliver customer centric solutions and support regional go to market objectives. This role develops deep expertise in core consumer products, card portfolio economics and customer value proposition development whilst providing strong exposure to enterprise client engagement and the broader payments ecosystem. Key Responsibilities • Support the management and execution of core consumer products or solutions within the ANZ & Pacific Islands market • Provide product and platform knowledge to support sales, CSC, and client engagements • Assist in executing product sales strategies and supporting sales pipeline activities • Support the development of client specific solutions, presentations, and demonstrations • Act as a product subject matter expert for the assigned core consumer product(s) • Work with clients and internal teams to support solution focused discussions and address routine product issues • Assist in analysing market trends, customer feedback, and competitor activity within the region • Contribute to competitive analysis, pricing inputs, and solution positioning • Support identification of new business opportunities and product enhancement ideas • Share best practices, learnings, and functional knowledge with internal teams to improve solutioning All About You • Have 1-3 years related work experience, preferably in Financial Service • Strong interest and passion for payments, card issuing, banking, financial services, and e – commerce • Previous experience and comfort presenting to both internal and external stakeholders • Foundational understanding of the payments and financial services landscape • Understanding of industry trends, competitive offerings, and emerging payment technologies and card propositions • Awareness of the Australian payments regulatory environment and its relevance to Mastercard • Strong analytical and problem solving skills, with the ability to contribute to product development • Ability to translate product capabilities into clear, customer focused value propositions • Confident using Excel and PowerPoint to support analysis, presentations, and storytelling • Strong collaboration skills, with the ability to build rapport across sales, product, and technology teams • Have a Bachelor’s degree in commerce, marketing, economics or any engineering field - or have equivalent work experience The following are considered desirable: • Previous exposure to card programs, with issuing experience considered an advantage • Experience supporting enterprise client engagements or solution-based conversations are desirable If you’re early in your career and want to build product, sales, and payments expertise in a global tech company, this is your opportunity. Join a collaborative, high-performing team, work on real client solutions, and help shape the future of payments across ANZ and the Pacific. Apply now and make your impact at Mastercard. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.