Specialist, QC Systems and Support – QC Planner

Job description

At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it. **Bristol Myers Squibb Netherlands** Bristol Myers Squibb has been active in the Dutch market for over 50 years, employing people across a range of activities and business units in Utrecht, The Netherlands. The Netherlands is also home to our first European Cell Therapy facility, located at the Leiden Bio Science Park, the largest life sciences cluster of The Netherlands. This new state of the art facility is focused on commercial manufacturing with capabilities for multi-product Cell Therapy manufacturing. You can become part of this exciting journey. [Check out this video](https://www.youtube.com/watch?v=hj8_j_FNzSU&t=19s) if you want to know more about it! The Netherlands has everything it takes to become the medicines hub of Europe, the so-called Boston by the North Sea. As we continue to expand our footprint by building this new site, we are looking to grow our team. Would you like to become an important chain in our worldwide network to bring this new personalized treatment to patients suffering from blood cancer? Join us and be a game changer! For more information about Bristol Myers Squibb Netherlands, visit us at [](https://www.bms.com/nl) or [](https://careers.bms.com/nl) **Position Summary** The **Specialist QC Systems and Support – QC Planner** supports reliable and efficient Quality Control (QC) laboratory operations by maintaining and improving the systems used to plan and schedule laboratory testing, coordinating planning activities, and aligning schedules with business and operational priorities. The role maintains short- and long-term workload forecasts, planning data, user access, system interfaces, and reports; identifies capacity and scheduling risks; and helps ensure planning can continue during system or data disruptions. The position also resolves system issues, supports user acceptance testing, implementation, and validation of system changes, uses planning data to identify performance improvements, and trains users in QC planning tools and processes. **Key Responsibilities** - Maintain, optimize, and update QC scheduling and planning systems to reflect current laboratory practices. - Coordinate and facilitate QC planning activities with laboratories and cross-functional stakeholders; document decisions and actions, identify capacity or schedule conflicts, and escalate risks to testing, disposition, stability commitments, or laboratory readiness. - Maintain short- and long-term forecasts, including planning for stability studies, other studies, and material/product disposition. - Manage planning tool data, user access, master data, interfaces, and reporting capabilities. - Periodically verify planning-impacting data, including HOT times, campaign size, and unavailable-task time. - Resolve planning tool issues and document lab floor feedback to support continuous improvement. - Provide QC management with performance insights and improvement opportunities based on planning data. - Train peers in QC planning tools and processes. - Support UAT, implementation, and validation of QC planning system releases and enhancements by evaluating functionality, documenting defects, and providing business-user feedback. - Maintain contingency plans and approved fallback processes to ensure QC planning continuity during system, interface, or data disruptions. - Perform other tasks as required to support QC laboratories and product disposition timelines. **Specific Knowledge, Skills, Abilities**: - Ability to accurately and completely understand, follow, interpret and apply Global Regulatory and cGMP requirements. - Ability to communicate effectively with peers and management regarding task completion, roadblocks, and needs. - Attention to detail and demonstrated organizational skills. - Ability to work in a fast-paced team environment, meet deadlines and changing priorities. - Problem-solving ability/mentality, technically adept and logical - Demonstrated ability to work independently to complete assignments within defined time constraints. - Ability to execute changes in the lab system independently, proactively identify problems, troubleshoot issues, and develop potential solutions. - Ability to exercise judgment and makes sound decisions within generally defined practices and policies to independently develop approach/solution. Consult with technical if needed. - Demonstrated ability to effectively train and assist other less experienced individuals. **Education/Experience/ Licenses/Certifications**: - Bachelor's degree in a relevant scientific, computer or engineering program area. Combination of education and work experience may be considered (HLO or equivalent). - 3+ years of relevant laboratory experience or equivalent combination of education and experience, preferably in a regulated environment. - Proficient knowledge of a lab system such as Smart QC, LIMS, SAP, etc., understanding of system interfaces and impact of changes to each other. - Proficient knowledge and understanding of Microsoft Office Applications (Access, Excel, Project, PowerPoint, SharePoint, Teams, Word) and/or other relevant software programs. #LI-Onsite Disclaimer: For any third parties or external agencies, please, be informed we do not accept unsolicited requests, proposals, applications or profiles for any of our roles at BMS. **Why You Should Apply** Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. We hire for skills and capabilities, not just credentials – if this role excites you, but doesn’t perfectly match your resume, we encourage you to apply anyway. **How We Work** Where you work matters – because collaboration, innovation and patient impact happen in many settings. Our roles are structured across four work models: site-essential, site-by-design, field-based and remote-by-design. The model assigned to this role is based on its core responsibilities. Learn more at [](https://careers.bms.com/life-at-bms/ways-of-working/) **Supporting People with Disabilities** BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [adastaffingsupport@bms.com](mailto:adastaffingsupport@bms.com). Visit [](https://careers.bms.com/eeo-accessibility) to access our complete Equal Employment Opportunity statement. **Candidate Rights** BMS will consider qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. For roles based in Los Angeles County only: If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: **Data Protection** We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at [](http://careers.bms.com/fraud-protection). Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations. If this posting is missing required information required by local law or incorrect, contact BMS at [TAEnablement@bms.com](mailto:TAEnablement@bms.com) with the Job Title and Requisition number. Do not send application-related inquiries to this email. To check your application status, please login to your Candidate Home Account. R1607102 : Specialist, QC Systems and Support – QC Planner