Specialist - Scrum Master

For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. Specialist - Scrum Master Location - Pune. Role Purpose As Specialist - Scrum Master at Accelya, you will facilitate Agile ceremonies, coach engineering teams on Scrum practices and drive continuous improvement in delivery velocity and quality. Duties & Responsibilities • Facilitate all Scrum ceremonies for assigned engineering teams, ensuring they are productive and driving genuine improvement • Coach team members on Agile and Scrum practices, building capability and discipline • Use Jira AI and Azure DevOps AI for sprint analytics and predictive velocity forecasting • Use generative AI (Claude, ChatGPT, Miro AI) for retrospective analysis and improvement tracking • Remove impediments, coordinating with management and other teams • Track and communicate delivery metrics including velocity, sprint goal achievement and release burndown • Contribute to the Scrum Master community of practice Required Experience & Skills • 5+ years of Scrum Master experience • CSM or equivalent certification • Proven ability to coach teams on Agile practices • Strong facilitation and stakeholder management skills • Bachelor's degree in Business, IT or related field Preferred Experience & Skills • Experience with Jira AI or Azure DevOps AI for intelligent sprint analytics and automated reporting • Use of generative AI (Claude, ChatGPT, Miro AI) for retrospective facilitation and improvement tracking • Knowledge of how SAFe or similar scaled Agile frameworks apply in airline software product delivery • Familiarity with how leading providers including Amadeus and Sabre structure Agile delivery for airline software What do we offer? • An open culture with a creative and challenging opportunity to satisfy your intellectual needs • Flexible working hours • Smart working: a hybrid remote/office working environment • Work-life balance • An excellent, dynamic and multicultural environment to work in About Accelya Accelya is a leading global software provider to the airline industry, powering over 200 airlines with an open, modular software platform. Owned by Vista Equity Partners, we bring together 2,000+ employees across 10 global offices. We are proud partners of AWS and pioneers in NDC expertise. Find out more at What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality!