Specialist Total Rewards

Job description

**About us** **Build the future of banking.** [Zeta](https://www.zeta.tech/in/) is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences. Our impact runs at real-world scale. Today, **over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts** across India, the US, EMEA, and Asia. Backed by **SoftBank Vision Fund, Mastercard**, and other reputed strategic investors, we reached a valuation of **$2 billion** in 2025. Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including: 1. **Tachyon**, our cloud-native banking stack built for population-scale systems 2. **Cipher**, our unified authentication platform for secure, high-volume banking environments 3. **Digital Credit as a Service**, enabling banks to launch credit lines on UPI 4. **Elena**, our intelligent and conversational AI platform for banking 5. **Pixel**, India’s first digital-native credit card, launched in partnership with **HDFC Bank**, for whom we also revamped their **PayZapp** mobile app: Winner of the **Celent Model Bank Award for Payments Innovation 2024** 6. **Sparrow**, the leading card experience for non-prime cardholders in the US …and more across cards, payments, lending, and core banking. We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a **Great Place to Work**. **If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.** If you would like to learn more about how we have grown and evolved over the years, [**watch our journey here**](https://www.youtube.com/watch?v=Q8RZCTbRzw8). You can also explore [**our website**](https://www.zeta.tech/in/) and follow us on [**LinkedIn**](https://www.linkedin.com/company/zetasuite/)**,** [**Instagram,**](https://www.instagram.com/lifeatzeta)[**YouTube**](https://www.youtube.com/@Zetasuite)**, and** [**X**](https://x.com/zetasuite?lang=en)**.** ## **About the role** This role is designed for someone early in their Rewards career who wants to build deep expertise across compensation, benefits, and Rewards communications. You will work closely with the Rewards Partner to support the design, execution, and communication of Total Rewards programs across the organization. You will be the conduit between strategy and execution — owning communication, enabling change, conducting market research, and supporting large Rewards projects. ### Responsibilities - Own the end-to-end communication strategy for all Rewards programs — including compensation cycles, benefits launches and initiatives, policy updates, and wellness initiatives - Build communication toolkits, FAQs, presentation decks, manager guides, and explainer materials to drive awareness and understanding of Rewards programs - Translate complex Rewards frameworks, pay philosophies, and policy changes into simple, engaging, and accessible content for employees, managers, and leadership - Partner with People Success and Internal Comms teams to ensure timely, consistent, and impactful delivery of Rewards messaging across all channels - Support change management planning for any major Rewards transformation (e.g., new comp structures, benefits redesign, appraisal process changes) — including stakeholder mapping, impact assessments, and rollout plans - Gather employee and manager feedback post-communication to assess effectiveness and continuously improve messaging strategies - Conduct ongoing market research and competitive benchmarking across compensation, benefits, and wellness practices — with a focus on tech, fintech, and enterpise and solutioning sector - Support the Rewards Partner in annual and ad hoc salary benchmarking exercises using survey data (e.g., Radford, Mercer, Korn Ferry) - Track industry trends in total rewards, variable pay, equity, and benefits — synthesizing insights into actionable briefs for the Rewards team and leadership - Build and maintain a research repository covering pay trends, competitor benefits practices, and regulatory updates across India, the US, and UAE - Analyze internal compensation data to identify patterns, anomalies, and equity gaps, and present findings with clear narrative and recommendations ### Skills - Strong written and verbal communication skills — ability to simplify complex topics and tailor messaging for different audiences (employees, managers, executives) - Foundational understanding of compensation and benefits concepts — pay structures, benchmarking, variable pay, wellness programs - Analytical mindset with comfort working in Excel/Google Sheets; exposure to HR analytics tools is a plus - Organized and detail-oriented — able to manage multiple projects simultaneously in a fast-paced environment - Collaborative team player with a proactive attitude and eagerness to learn - Change management awareness — understanding of how to help people navigate organizational or program changes - Curiosity and innovation — you look at what others are doing and constantly ask "how can we do this better? - Ability to document, maintain, and improve standard operating procedures (SOPs). - High integrity and trustworthiness — ability to handle sensitive data with discretion and confidentiality. ### Experience and Qualifications - Graduate/ Post Graduate or MBA in HR - 2–3 years of relevant experience in Rewards, Compensation & Benefits, or Total Rewards is preferred. - Hands-on exposure to HRIS, compensation benchmarking/survey platforms, and HR analytics tools is an added advantage. - Experience or academic exposure to project management, stakeholder communications, or change management is a strong plus. - Prior experience in the Technology, FinTech, SaaS, or BFSI industry is preferred, though candidates from other industries with relevant experience are also encouraged to apply.