Specialist “Wholesale Roaming and IC Services”

Job description

Strength. Care. Growth Did you know that A1 Bulgaria is working on international projects as well? Our wide portfolio has long past the telecom services, and we are now offering digital solutions to millions of corporate, public, and private customers. State-of-the-art technology, the latest innovations, and extremely talented professionals in various areas help us deliver the best-in-class products, services, and customer experience. You’ll know A1 Bulgaria is the right place for you if you are driven by: Opportunities to learn and build your career. Meaningful work in a stable and fast-paced company. Diversity of people, projects, and platforms. A supportive, fun, and inspiring place to work. Would you like to join us? Iliyan Mladenov is looking for a new team member. Are you ready to kickstart your career in a dynamic and innovative environment? A1 Bulgaria is looking for a Roaming Specialist to join our team. No experience? No problem! We provide all the training you need. Your daily routine would include: Test validation and troubleshooting of roaming services for new partners. Support the establishment of new roaming partnerships. Update and validate roaming charges for all existing partners. Management, monitoring and analysis of the roaming Data Clearing process. Resolve roaming service complaints and provide support to Billing, Revenue Assurance and Fraud departments. Streamline and automate daily tasks. We’ll know you can make it if you have: Bachelor’s or Master’s degree in IT, Engineering, or Economics. Strong verbal and written communication skills. Attention to detail and accuracy. Strong organizational skills. Ability to quickly identify and resolve issues. Ability to work independently. A can‑do mindset. Microsoft Office skills (Outlook and Excel); Тelecom billing systems knowledge is a plus. Fluent English. Our gratitude for the job done will be eternal, but we’ll also offer you: Innovative technologies and platforms to “play” with. Modern working environment for your comfort. Friendly, ambitious, and motivated teammates to support each other. Thousands of online and in-person learning opportunities to grow. Challenging assignments and career development opportunities in multinational environment. Attractive remuneration package. Flexible working schedule and opportunity for home office;. Numerous additional goodies, including, but not limited to free A1 services, discounts, health insurance and services, sports center, childcare, team and family events, etc. Not sure yet? See us in action in our A1 Blog . Any questions? Contact Gabriela Rudarska. Sounds good? Apply now! Only shortlisted candidates will be contacted.