Specialized Fiduciary Officer II (SFO II), IRA

Job description

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Specialized Fiduciary Officer II (SFO II) , IRA, Private Bank, Atlanta - Administers Trusteed Individual Retirement Accounts (TIRA) to ensure accurate and efficient account / relationship level client service. Coordinates information and activities with all external and internal support business partners, as needed. May be accountable for managing mid-level, fairly complex situations that require a certain degree of retirement technical expertise and Private Bank systems knowledge. May delegate tasks to the Specialized Fiduciary Administrators, monitors progress and approves completed work. Responsible for routine administrative duties, such as performing TIRA account maintenance, TIRA account opening processes, and TIRA money movement and tax related transactions. May be asked to participate in projects, prepare reports and conduct research. Point of contact for clients and internal/external partners, including advisors. Acute attention to detail and ability to multi-task in fast-paced environment. Must be able to work well under pressure and exercise sound judgment. Must have excellent written and verbal communication skills. Candidate is expected to demonstrate some leadership qualities, be flexible, and be a team player. Highly motivated, self-starter and possesses the ability to work independently. The SFO II is supervised and supported by a team. Desired Qualifications - BS/BA or equivalent experience helpful. Non-licensed associate. 3 – 5 years of individual retirement account or Private Bank administrative or trust experience preferred, but not required. Private Bank and Merrill systems experience required Skills - Attention to Detail Customer and Client Focus Problem Solving Relationship Building Risk Management Account Management Administrative Services Client Management Issue Management Active Listening Candidate Screening Prioritization Process Simplification Referral Identification Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent For internal employees: participation in a work from home posture does not make you eligible to post. Shift: 1st shift (United States of America) Hours Per Week: 40