Splunk ITSI Developer
two95-international-inc-3
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia · Kuala Lumpur · Malaysia
Posted Mar 25, 2026
- Full-time
- Information Technology
- Mid-Senior level
two95-international-inc-3
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia · Kuala Lumpur · Malaysia
Posted Mar 25, 2026
We are looking for Splunk ITSI Developer with 4-6 years of experience.
Must Have:
Strong experience in implementing service monitoring for complex systems using Splunk ITSI with at least 1 year experience
- Proven experience as a Splunk Administrator (5+ Years) with a focus on ITSI.
- Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent experience).
- Strong understanding of Splunk architecture, data ingestion, and indexing.
- Experience with IT Service Intelligence (ITSI) modules, including creating and managing service models, KPIs, and glass tables.
- Proficiency in scripting languages (e.g., Python, Bash) for automation and integration tasks.
- Familiarity with IT infrastructure and operations, including servers, networks, and applications.
- Strong problem-solving skills and the ability to work independently and in a team environment.
- Excellent communication skills and the ability to collaborate with technical and non-technical stakeholders.
Preferred Qualifications:
- Splunk Certified Admin or Splunk Certified ITSI Specialist certification.
- Experience in a large enterprise environment. - Familiarity with Helix or other IT service management frameworks.
Responsibilities:
Administer and maintain the Splunk ITSI environment, including configuration, tuning, and upgrades.
- Develop and implement ITSI service models, KPIs, and glass tables to monitor the health of key IT services.
- Migrate existing dashboard and alerting monitoring capabilities in Enterprise Splunk to ITSI
- Collaborate with IT teams to design and implement dashboards, alerts, and reports that provide real-time insights into service performance and availability.
- Enable auto-ticketing into helix ticketing platform using NEAP
- Troubleshoot and resolve issues related to Splunk ITSI and associated integrations.
- Implement best practices for data ingestion, indexing, and storage to ensure optimal performance.
- Monitor system performance, capacity, and security, and take proactive measures to address potential issues.
- Provide training and support to end-users on how to effectively use Splunk ITSI.
- Stay up-to-date with the latest Splunk features and best practices and recommend improvements to our Splunk environment.
Two95 International Inc., is a global technology firm specializing in enterprise solutions that evolves over BPM, Mobility, Cloud, Analytics, E-commerce & Social Business. Our client base includes several Fortune 500 and mid-market companies across industries and varying geographies.
With vast knowledge and knowhow of 20 years in the IT field, we have been chosen as INC500 fastest growing company in North America in 2013. With the accolade of being ranked 11th in Human Resources by INC500, we have also been nominated as the 3rd fastest growing company in South Jersey by SJBM. We are ranked among the Top 20 IT Companies in New Jersey based on the year-on-year growth for the last 3 years. With a seasoned team of highly qualified personnel, our offices are located in New Jersey, Canada and India.
Direct Hire, Contingent Staffing, Managed Outsourced Services..