We are currently accepting spontaneous applications to build a talent pool for future openings across multiple roles in Community Management and Social Media Management. Responsibilities and requirements may vary by position.Keywords Community Management is a global team of 100+ community professionals providing expert community and social media services to gaming and entertainment clients.Our team is growing, and we are always on the lookout for talented professionals who share our values and are passionate about the videogames industry. As well as getting to work with some of the world’s greatest games, we offer the chance to join a thriving community of community professionals, and to develop your skills and career alongside a diverse, global team.ResponsibilitiesReviewing all incoming community interactions on different social media platforms and communicating directly with players.Responding to comments and player queries in a timely manner.Creating engaging content for social media.Building in-depth reports on community growth and engagement, and proposing improvements based on those findings.Assisting the developer by collating and reporting on player feedback.Helping foster and maintain a safe and welcoming environment for a game community.Moderating discussions and comments following set community guidelines.Proactively suggesting new ways to grow and care for your community.Creating and updating corresponding documentation and as needed.Requirements Minimum of 2 years’ experience of community management/social media in gaming on professional basis. Excellent written and verbal communication skills in English. Bilingualism (particularly English with French, Spanish or German) is a plus. Passionate about video games and social media. Strong understanding of social media/community management platforms/ channels (Discord, Twitch, Reddit, Instagram, Facebook...) Expertise with social listening and social management best practices. Experience managing or moderating a thriving gaming community. Higher education in marketing, business administration, communication, adult education, or related fields. Please make sure that your contact information, including your personal email address, location, and what languages you speak and write, is included on either your CV or your cover letter. Note that any position typically requires full-time availabilities although part-time availability might be considered (depending on our projects).BenefitsAs a remote role, we offer flexibility and a nice work-life balance.Our company culture is fun, friendly, diverse and inclusive, and we welcome people from all over the world.We work on exciting projects with global brands. We help the world’s greatest game development/publisher studios on community and social media management, while they work hard to develop stunning game experiences, including MMOs, AAA blockbusters, indie gems and mobile hits.Depending on your location, as well as each project and its needs, the job could be open to freelance cooperation or employment contract if there is a possibility within our global footprint.We would like to take this opportunity to thank you for considering our company as your next career move. We value diversity and inclusivity, and we are committed to creating a welcoming and supportive work environment for all our employees. We look forward to receiving your application and learning more about your experience and qualifications.Good luck and we look forward to meeting you!By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.Role Information: ENStudio: Keywords StudiosLocation: PhilippinesArea of Work: Player EngagementService: EngageEmployment Type: Full Time, PermanentWorking Pattern: Remote
We are currently accepting spontaneous applications to build a talent pool for future openings across multiple roles in Community Management and Social Media Management. Responsibilities and requirements may vary by position.
Keywords Community Management is a global team of 100+ community professionals providing expert community and social media services to gaming and entertainment clients.
Our team is growing, and we are always on the lookout for talented professionals who share our values and are passionate about the videogames industry.
As well as getting to work with some of the world’s greatest games, we offer the chance to join a thriving community of community professionals, and to develop your skills and career alongside a diverse, global team.
Responsibilities
- Reviewing all incoming community interactions on different social media platforms and communicating directly with players.
- Responding to comments and player queries in a timely manner.
- Creating engaging content for social media.
- Building in-depth reports on community growth and engagement, and proposing improvements based on those findings.
- Assisting the developer by collating and reporting on player feedback.
- Helping foster and maintain a safe and welcoming environment for a game community.
- Moderating discussions and comments following set community guidelines.
- Proactively suggesting new ways to grow and care for your community.
- Creating and updating corresponding documentation and as needed.
Requirements
- Minimum of 2 years’ experience of community management/social media in gaming on professional basis.
- Excellent written and verbal communication skills in English.
- Bilingualism (particularly English with French, Spanish or German) is a plus.
- Passionate about video games and social media.
- Strong understanding of social media/community management platforms/ channels (Discord, Twitch, Reddit, Instagram, Facebook...)
- Expertise with social listening and social management best practices.
- Experience managing or moderating a thriving gaming community.
- Higher education in marketing, business administration, communication, adult education, or related fields.
Please make sure that your contact information, including your personal email address, location, and what languages you speak and write, is included on either your CV or your cover letter.
Note that any position typically requires full-time availabilities although part-time availability might be considered (depending on our projects).
Benefits
As a remote role, we offer flexibility and a nice work-life balance.
Our company culture is fun, friendly, diverse and inclusive, and we welcome people from all over the world.
We work on exciting projects with global brands. We help the world’s greatest game development/publisher studios on community and social media management, while they work hard to develop stunning game experiences, including MMOs, AAA blockbusters, indie gems and mobile hits.
Depending on your location, as well as each project and its needs, the job could be open to freelance cooperation or employment contract if there is a possibility within our global footprint.
We would like to take this opportunity to thank you for considering our company as your next career move. We value diversity and inclusivity, and we are committed to creating a welcoming and supportive work environment for all our employees. We look forward to receiving your application and learning more about your experience and qualifications.
Good luck and we look forward to meeting you!
By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.
Role Information: EN
Studio: Keywords Studios
Location: Philippines
Area of Work: Player Engagement
Service: Engage
Employment Type: Full Time, Permanent
Working Pattern: Remote
COMPANY PROFILEKeywords is a growth company, trusted and relied upon by the world’s leading video game and entertainment companies to work alongside them during the full game development cycle to bring immersive content to life for the joy of billions of people across the world.We are a critical enabler of a large, dynamic industry, and are building out our proprietary technology platform to augment our future growth.WHY WORK AT KEYWORDS STUDIOS?People who work at Keywords are passionate, talented, committed and resourceful. As a business we thrive on diversity, celebrate uniqueness and work as teams whether we are physically together in one of our 70 global studios or working together virtually.We empower people to perform to the best of their ability with our “can do” attitude. We appreciate and embrace flexibility. We learn at every opportunity to grow ourselves through experience, training and tackling new challenges.This is what makes us Keywordians.https://www.keywordsstudios.com/
COMPANY PROFILE
Keywords is a growth company, trusted and relied upon by the world’s leading video game and entertainment companies to work alongside them during the full game development cycle to bring immersive content to life for the joy of billions of people across the world.
We are a critical enabler of a large, dynamic industry, and are building out our proprietary technology platform to augment our future growth.
WHY WORK AT KEYWORDS STUDIOS?
People who work at Keywords are passionate, talented, committed and resourceful. As a business we thrive on diversity, celebrate uniqueness and work as teams whether we are physically together in one of our 70 global studios or working together virtually.
We empower people to perform to the best of their ability with our “can do” attitude. We appreciate and embrace flexibility. We learn at every opportunity to grow ourselves through experience, training and tackling new challenges.
This is what makes us Keywordians.
https://www.keywordsstudios.com/
