Sporting Services Associate - On-Call

Job description

The Sporting Service Associate embraces The Orvis Culture and provides a world-class experience to all Orvis customers. In 1856, Charles F. Orvis founded the Orvis Company in Manchester, Vermont, offering superior fly-fishing equipment, and priding himself on customer satisfaction and service. Today, Orvis is the trusted source of discovery and adventure in the natural world. For more than a century and a half we have loved the wild, explored it, and protected it. At our core we are a fly-fishing and wingshooting brand, inspired by nature, driven by curiosity, and fulfilled by adventure. We are proud to own, use, and share our offerings in distinctive clothing for men and women, home furnishings, gifts, and dog products. Each product and the services we offer is rooted in our heritage, inspired by our love of the wild, and backed by superior customer service and a 100% guarantee of satisfaction. Position Interfaces The position reports to the Clays and Upland Manager and will assist with the Clays and Upland and Fishing program, maintenance of the property and sporting activities. Position will interface regularly with the General Manager of Orvis Shooting Grounds and the Clays and Upland Manager. General Responsibilities • Be an ambassador of the brand and instill the Orvis Vision, Mission, Core Values, and Culture in the entire team. • Serve as a trapper for wobble, five stand and/or clays groups, starting groups of any size, safety speeches, assist with training of new trappers. • Work prepping for quail, pheasant and duck hunts. • Help facilitate daily operations with the clays and upland program by executing the following: • Provide quality experience and great customer service • Maintaining the property, clubhouse grounds, clays course, upland fields. • Preserve the highest level of hospitality and comfort of all customers while interacting with the Sporting Services. Required Qualifications: • Outgoing, friendly & personable with a positive attitude • Team oriented with the ability to take direction and execute with exactness • Ability to multi-task • Flexibility with schedule - weekend and holiday availability • Physical strength to reach, move, and handle sporting clays paraphernalia in high and low areas • Physical ability to walk two miles • Appreciation for the outdoors Desired Qualifications: • Customer service experience • Wingshooting and fly-fishing knowledge