Sports Behaviour Analyst

Job description

Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Who we are We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands. At DigiOutsource, we bring passionate people and innovative tech together to create market-leading online gaming solutions. Our multidisciplinary teams are passionate about products, customer experience and security. We’re empowered to achieve the ultimate in high-performance gaming experiences using the best technology available. Who we’re looking for We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar. Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary. Why we need you We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision. As a Sports Behaviour Analyst, you will play a key role in supporting the delivery of a high-quality risk and integrity monitoring service. Your work will directly contribute to the sportsbook’s ability to stay ahead of emerging threats and maintain a fair, competitive environment for all users. What you’ll be doing Analysing betting behaviour across sports, markets, and customer segments to identify trends and potential risks. Investigating patterns of advantage play, including promotions exploitation and coordinated betting activity. Evaluating the performance of promotional campaigns and identifying opportunities to improve strategy. Supporting the identification of emerging syndicate behaviours and providing insights on how to detect and mitigate them. Working closely with Trading, Risk, and Integrity teams to turn insights into practical actions. Producing clear, data‑driven insights and reports that inform business decisions and long‑term planning. Contributing to the development and enhancement of behavioural detection tools and processes ​ This list covers your core responsibilities – with plenty of room to stretch, explore and take on new challenges as we grow. Essential skills you’ll bring to the table What you’ll bring You’re someone who brings: Clear, confident communication (written and verbal), and the ability to breakdown complex ideas and present insights clearly A collaborative mindset, working smoothly with cross-functional teams to hit shared goals Strong organisational skills and the ability to manage multiple projects without dropping the ball Exceptional attention to detail and a commitment to high-quality work Adaptability – you stay sharp, productive and positive in fast-moving environments Strong analytical mindset with the ability to interpret complex behavioural and betting data High attention to detail and a structured approach to problem‑solving Understanding of sports betting markets and customer behaviour Experience working with data (Excel, SQL, Databricks or similar) A passion for sports and betting trends. Desirable skills you’ve got up your sleeve It would be great if you also have some of the following skills: In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards Experience in developing and executing customer retention strategies Experience in a sportsbook, igaming, or data‑driven environment Knowledge of advantage play and betting strategies Experience using data visualisation tools (e.g. Tableau, PowerBi) Familiarity with analytics platforms (e.g. Kibana, ElasticSearch, Databricks) Advanced data querying skills. Our values are non-negotiables Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward. These competencies are: Adaptability Ownership and accountability Initiating action Resilience Team orientation Integrity Innovation What you’ll get back We offer a great variety of personal and professional benefits to help you thrive at DigiOutsource and Super Group. This includes: We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career. Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential. Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from. Free Daily Meals Free Massages On-site Free On-Site Gym Group Life Cover Funeral Fund Benefit Financial Services Assistance Curro School Fees Benefit Income Continuation Benefit Leadership Training Referral Bonus Medical Aid Subsidy Free Sleep Coaching Retirement Annuity Subsidy Team socials Be part of that Superclass feeling. At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 18 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group. It’s all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued. Game on! *Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process. *Shortlisted candidates may need to complete an assessment. This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification. Should you not hear from us within 2 weeks, please deem your application as unsuccessful. The perfect place to work, play and grow!