Sportsbook Onboarding Project Manager

*By bringing together next-gen technology and the finest live data available, Genius Sports is enabling a new era of sports for fans worldwide, delivering experiences that are more immersive, interactive and personalised than ever before.**Learn more at* [*.*](https://www.geniussports.com/) **THE ROLE:** *Join the Genius team helping sportsbooks level up with live data, expert services, and fan-first experiences that drive global engagement.* You'll work with Sportsbook customers and internal teams to deliver our Sportsbook products smoothly. You'll be closely involved in integration projects, working alongside customers, product owners, developers, and onboarding officers to make sure each client gets what they need, on time. **WHAT YOU'LL DO:** - Monitor implementation requests from different channels, test solutions, and share clear information so clients get what they need on time - Build strong working relationships with clients and internal teams, and manage expectations along the way - Help customise client installation guides and other Sportsbook product materials - Work closely with internal teams, including Sportsbook support, commercial, and delivery, to get projects done - Use APIs to retrieve Sportsbook data, such as fixtures, schedules, and video access - Investigate and escalate issues raised by clients or internal teams during integration - Keep project status reports and client documentation accurate and up to date **WHAT YOU'LL BRING** - Knowledge of how APIs work, and confidence using API documentation to get and send information - Experience implementing new customer products, including training users - Comfortable using tools such as Zendesk, JIRA, Confluence, and Microsoft Office - Working knowledge of T-SQL and API execution platforms - Good understanding of the Sportsbook market and video streaming - Strong project management skills, with the ability to manage several projects at once - Excellent communication, problem-solving, and organisational skills **WHAT YOU'LL BRING** - At least two sports well, including their rules and how they work for Sportsbook customers - What it's like working directly with sportsbook or gaming clients The monthly salary for this full-time role ranges from €2450 to €3010 gross. This role will also be eligible to take part in Genius Sports Group's benefits plan. *We enjoy an ‘office-first’ culture and maximize opportunities to collaborate, connect and learn together. Our hybrid working models differ depending on your role and location.* *As well as a competitive salary and range of benefits, we’re committed to supporting employee wellbeing and helping you grow your skills, experience and career. Learn more about how rewarding life at Genius can be at* [*Reward | Genius Sports.*](https://www.geniussports.com/reward/) ***One team, being brave, driving change*** *We strive to create an* *inclusive working environment, where everyone feels a sense of belonging and* *the ability to make a difference. Learn more about our values and culture at* [*Culture | Genius*](https://www.geniussports.com/culture/). *Let us know when you apply if you need any assistance during the recruiting process due to a disability.*