Spravato Medical Assistant

Job description

ROLE OVERVIEW LifeStance Health is seeking a Spravato Medical Assistant who will be responsible for serving as a point of contact to coordinate medical care, providing support to patients and psychiatric clinicians, ensuring quality customer service to patients as they navigate the mental health experience. ### Responsibilities - Oversee the daily operations and management of clinical therapies under the direction of the Physician - Greet and room patients, obtain weight and vitals, review any relevant medical information and current medications, administer medications as indicated and ordered - Review all screeners related to patient’s appointment and alert physician if abnormal or high scores are reported - Provide clear patient instructions and education regarding treatments - Ensure all relevant documentation and consents are signed before starting treatment - Ensure adequate medication dosages and confirm accurate dose before administration of medication - Before starting treatment ensure correct patient identification is obtained, chairside - Monitor and assess patients thoroughly throughout their stay - Maintain all clinical logs to ensure compliance and accuracy - Ensure clinic prep is complete for the next shift - Review intakes and collaborate with psychiatric clinician, regarding new patient paperwork - Establish professional relationships with new and existing patients - Timely submission of charting and documentation requirements for each patient - Maintain an orderly configuration for the storage of supplies, including expiration dates and sufficient levels of the required supply - Monitor and report inventory requirements needed for daily operation - Maintain and comply with DEA regulations of controlled substances - Maintain a safe and clean working environment by complying with procedures, rules, and regulations - Assist psychiatric clinicians with necessary aspects of patient care including prior authorizations, lab orders, letters for patients, records requests, coordination of needed patient forms/paperwork (i.e. FLMA) - Facilitate communication as needed between the patient, medical staff and the patient’s pharmacy, including arranging medication deliveries - Ensure accuracy of patient pharmacy information in the medical record - Assist in coordination of internal and external referrals for specialty services care ### Skills and Experience - Certified Medical Assistant - High School or equivalent required, associates/bachelor’s degree preferred​. - 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.