Squad Lead

Job description

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates. As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration. We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach. If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity. Let’s build what’s next, together. What this role is all about As a Sales Team Lead (Squad Lead), you will lead a cross-functional squad focused on delivering strong business outcomes and achieving ambitious financial targets. You will act as the key connection point between sales teams, supporting functions, and leadership, ensuring alignment, focus, and execution in a fast-paced Agile environment. This role combines strategic thinking with hands-on leadership, requiring you to coach teams, remove blockers, optimize processes, and actively contribute to squad success. You will work closely with customer segment leads, Go To Market Managers, and other stakeholders to drive growth, improve performance, and create impact across the region. What you’ll do Develop short-term and long-term squad strategies, goals, and initiatives together with cross-functional stakeholders Break down strategic objectives into actionable initiatives and achievable milestones through sprint planning and Agile execution Drive achievement of financial KPIs by proactively identifying and removing sales and operational roadblocks Own squad pipeline management and support vertical and segment growth initiatives Lead sprint planning, daily coordination activities, and execution in line with Agile ways of working Act as a hands-on coach by supporting workload distribution, motivating team members, and strengthening sales execution Hold squad members accountable for targets, performance, and delivery standards through continuous feedback and alignment Serve as the main point of contact between the squad and supporting functions such as legal, finance, and other operational teams Support customer meetings, escalations, segmentation activities, and day-to-day squad deliverables when needed What makes you a strong fit At least 6 years of experience in sales, business development, or commercial roles within a target-driven environment Proven experience owning and driving financial or commercial KPIs, including at least 2 years in a leadership or target-accountable role Strong understanding of sales operations, pipeline management, and revenue growth strategies Ability to coordinate multiple stakeholders and align teams around shared business goals Experience working in Agile environments, including sprint planning and cadence management Strong coaching, motivational, and performance management skills Excellent communication and organizational skills, with the ability to navigate customer escalations and operational challenges Fluent in English, both spoken and written Nice-to-have qualifications Experience working with enterprise customers or within regional sales organizations Background in telecommunications, SaaS, CPaaS, or technology-driven industries Experience collaborating with legal, finance, and other deal-supporting teams in complex sales environments Why you'll love it here • Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact. • Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5. • ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options. • Work-life balance and Well-being - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations. • Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path. • Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start. • International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide. While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are. Diversity drives connection Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace. No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity. Read more about our hiring process . Please be aware that Infobip processes job applications only through our official platform Workday. Applications submitted via other third-party platforms are not reviewed or processed by Infobip. #LI-KS4