Sr. Account Manager - Enterprise

Job description

**This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Sr. Account Manager – Enterprise based in the United States.** The Sr. Account Manager – Enterprise will drive revenue growth and strengthen strategic relationships with existing enterprise clients across the pharmaceutical and biotechnology sectors. This role focuses on retaining key accounts, identifying expansion opportunities, and demonstrating the value of innovative data and AI-powered healthcare solutions. You will partner with senior executives and key decision-makers to understand business priorities and develop tailored strategies that deliver measurable value. From consultative discovery and platform demonstrations to complex contract negotiations, you will lead expansion sales cycles and build long-term client partnerships. Working closely with marketing, customer success, and product teams, you will help ensure a seamless customer experience while supporting broader commercial objectives. This remote opportunity is ideal for a commercially driven professional who thrives in enterprise SaaS sales and wants to contribute to meaningful advances in healthcare and life sciences. ### Accountabilities - Manage and grow a strategic portfolio of existing enterprise accounts across pharmaceutical and biotechnology organizations, focusing on customer retention, revenue growth, and account expansion. - Develop and execute account strategies that identify new opportunities, strengthen client relationships, and increase adoption of products and services. - Engage C-suite executives, senior stakeholders, and key decision-makers to understand their strategic priorities and align solutions with business needs. - Lead the full expansion sales cycle, including prospecting within existing accounts, discovery conversations, requirements gathering, platform demonstrations, proposal development, contract negotiations, and deal closure. - Manage complex enterprise sales opportunities, building compelling business cases and communicating the value of data-driven and AI-enabled healthcare solutions. - Establish clear expectations with clients, understand their workflows and use cases, and recommend solutions that address their specific challenges. - Collaborate with marketing, customer success, product, and other internal teams to coordinate account strategies, support successful implementations, and deliver a consistent client experience. - Monitor account health, renewal opportunities, sales performance, and expansion pipelines to maintain accurate forecasts and provide actionable commercial insights. - Build trusted, long-term partnerships that support customer satisfaction, account growth, and the organization's position within the healthcare technology market. ## Requirements: - At least 5 years of successful experience selling enterprise B2B SaaS, PaaS, or IaaS technology, including managing renewals and expanding existing customer accounts. - Demonstrated success closing complex enterprise sales cycles, particularly opportunities with annual recurring revenue (ARR) values in the $500,000–$1.5 million range. - Strong consultative selling skills, with the ability to uncover customer needs, gather requirements, understand business use cases, and connect solutions to strategic objectives. - Experience managing enterprise client relationships and navigating complex buying processes involving multiple stakeholders and senior executives. - Proven ability to lead sales presentations, deliver effective product demonstrations, negotiate contracts, and close high-value expansion deals. - Excellent verbal and written communication, relationship-building, presentation, and negotiation skills. - Strong commercial judgment, account planning capabilities, and a data-driven approach to pipeline management, sales forecasting, and performance reporting. - A proactive, resilient, and results-oriented mindset, with the ability to take ownership, adapt to changing priorities, and contribute in a fast-paced, collaborative environment. - Willingness and ability to travel to customer locations approximately 20% of the time. - Commitment to fostering an inclusive, equitable, and collaborative workplace that values diverse perspectives. ## Benefits: - **Annual base salary:** $160,000–$190,000, depending on experience. - **Performance-based variable commission** in addition to base salary. - Equity compensation in the form of restricted stock units (RSUs). - Comprehensive health insurance options. - Generous paid time off. - Planned company-wide wellness holidays. - Retirement plan options. - Health and charitable donation stipends. - Business Resource Groups that support community, inclusion, and employee connection. - Opportunity to work with leading biotechnology and life sciences organizations in an innovative healthcare technology environment. - Remote work arrangement within the United States. - Reasonable accommodations for applicants with disabilities throughout the hiring process.