Sr. Analyst, Digital Solutions & Workday Operation

Job description

About Ingredion: Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you have experienced our work in your favorite chocolate, your pet’s food, the paper you write on, and your everyday snacks. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives. Whether you are just starting your career or bringing years of experience, there is a place for you here to make a real difference. Be part of our team that values a wide range of perspectives and is committed to shaping a better world with every product we create. Location: Guadalajara, Mexico Workplace type : Hybrid Make an Impact We're looking for a highly analytical and customer-focused Sr. Analyst, Digital Solutions & Workday Operations to support and optimize our global HR technology ecosystem. In this role, you will serve as a key contributor in the administration, enhancement, and support of Workday HCM, Time & Attendance, and Payroll systems. You will partner closely with HR Centers of Excellence, business stakeholders, and technical teams to deliver an exceptional employee experience while ensuring the reliability, integrity, and effectiveness of our HR platforms. This is an excellent opportunity for someone who enjoys solving complex problems, working with HR technology, and driving continuous improvement through data and process optimization. What will you do: Support the administration and optimization of Workday HCM, including Core HCM, Talent Acquisition, Compensation, Learning, and Absence Management. Manage Workday security, integrations, EIBs, data loads, audits, testing activities, and release support. Support UKG Kronos Time & Attendance operations and troubleshoot system and integration issues. Develop and enhance reports, dashboards, and analytics to support HR decision-making. Participate in HR technology implementations, system enhancements, and continuous improvement initiatives. Partner with HR teams, stakeholders, and technical teams to deliver an exceptional employee experience. Coach junior team members and contribute to knowledge management and process documentation. What you will bring: Required Qualifications Bachelor's degree in Human Resources, Information Systems, Business, Technology, or a related field. 3+ years of experience supporting Workday HCM or a comparable HCM platform. Experience with Workday HCM processes, reporting, EIBs, integrations, and security administration. Knowledge of payroll and/or time and attendance systems. Experience working in a service center or customer-facing support environment. Advanced Excel skills and strong analytical/problem-solving capabilities. Advanced English communication skills. Preferred Qualifications Experience supporting UKG Kronos. Workday certification and/or advanced Workday Reporting experience. Experience with HR technology implementations, upgrades, and testing activities. Experience with ServiceNow or other case management platforms. Knowledge of GDPR and HR data privacy practices. Experience supporting HR technology change management initiatives. Exposure to ERP systems and enterprise applications. Who you are: Customer-focused and committed to delivering a great employee experience. Analytical and comfortable working with data and technology. A collaborative partner who builds strong relationships across teams. Detail-oriented with strong organizational skills. A proactive problem solver who enjoys continuous improvement. Able to manage multiple priorities in a fast-paced environment. Comfortable coaching and supporting less experienced team members. Why Join Ingredion? Discover why Ingredion is the ideal place to advance your career with our exceptional rewards and benefits package designed to help you thrive. Create the future with us and enjoy: Total Rewards Package – Competitive salary and performance-based pay recognizing your contributions to our success. Comprehensive Benefits & Wellness Support – Health, long-term savings, and resources for your physical, mental, and emotional well-being Career Growth – Learning, training, and development opportunities, including tuition reimbursement. Employee Recognition Program – A culture of real-time appreciation, with personalized recognition rewards globally Employee Discount Program – Provides exclusive discounts on everyday products, services, and travel. #LI-E #LI-Hybrid Ingredion uses AI-enabled tools to support parts of the recruitment process, including resume screening and interview scheduling. These tools help match candidate skills to job requirements and streamline communication. All AI-assisted decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws. By applying, you acknowledge that AI may be used to support your application journey. Relocation Available: No