Sr Analyst Workforce Planning

Job description

Generate schedules for complex venues such as Table Games and large-scale Hospitality departments. Analyze variances and develop optimization tools for Boyd Gaming labor standards. Train junior analysts and support operational decision-making using Virtual Roster data. • Analyze business needs to determine proper staffing levels and create the most efficient schedule; prepare and post all departmental schedules on a weekly basis. • Recommend staffing policies and procedures to ensure consistency and overall standardized practices. • Prepare forecasts and work schedules for various departments ensuring adequate staffing for excellent customer service. • Analyze departmental KPIs and develop, prepare, and present data-driven shift bid proposals for leadership review. • Maintain accurate and timely records of staffing levels in order to schedule per business needs and increase overall productivity. • Provide input to staffing planning goals based on knowledge of departmental capacity and potential. • Approval or rejection of ongoing requests for shift changes, change in days off and requested time off in comparison to staffing needs. • Communicate effectively with employees and all levels of management. • Work closely with Human Resources and Payroll to ensure all scheduling practices comply with labor laws and company policies. • Perform all functions with the highest level of integrity. • All duties are to be performed in accordance with departmental and company policies, practices, and procedures. • Perform all other job-related duties as requested • Trains Workforce Planning Analyst on job duties. • Coaches team members to enhance job performance and can create and implement action plans if needed • Assists with any Virtual Roster launch, configurations, and ongoing responsibilities with projects. • Responsible for maintaining and updating Virtual Roster in all aspects. Assumes the responsibilities of the Manager in their absence. • 4 - 7+ years industry/analytical/operational experience • Knowledge of overall principles of operations and staffing requirements • Strong problem solving, analytical skills. • Use computer systems and projection technology to create, communicate and present information as well as review data, research alternatives, document information, prepare action and implement results. • Must have intermediate level skills with Microsoft Excel/Word/Outlook and basic office equipment. • Ability to understand change management. • Working knowledge of state specific laws and requirements. • Good written and verbal communication skills and demonstrate ability to resolve all situations in a professional manner. • Excellent customer service skills. Have interpersonal skills to deal effectively with all business contacts. • Have initiative, strive for continuous improvement. • Strong team player that has a direct approach and is solution oriented. • Professional appearance and demeanor. PREFERRED: • Previous knowledge and experience with Virtual Roster or any scheduling software system. • Experience with Workday or any related payroll timekeeping systems • Experience working with Collective Bargaining Agreements (Union) • Previous experience working in a casino resort with understanding and knowledge of operational systems Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.