Sr. Automation Operations Engineer

About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! Job Title: Sr. Automation Operations Engineer Location: Mohali, India Experience: 4–8 Years Employment Type: Full-Time Description & Role Overview We are seeking a high-impact Automation Operations Engineer, who will develop, and scale automation solutions across enterprise business processes. This role blends RPA, AI-driven automation, and emerging Agentic AI capabilities to drive operational efficiency and innovation. You will work closely with business stakeholders, SMEs, and cross-functional IT teams to deliver end-to-end automation solutions, leveraging platforms such as Microsoft Power Platform, Robocorp, Python and modern AI/ML frameworks. Key Responsibilities Intelligent Automation Delivery Support, develop, test, and deploy scalable automation solutions across business processes Implement full automation lifecycle: discovery → design → development → deployment → support Leverage RPA, AI Automation, and Agentic AI frameworks to improve business outcomes Build reusable automation components and frameworks AI & Agentic Automation Develop and Support AI-powered automation solutions using: AI copilots, and orchestration frameworks Intelligent document processing (IDP), NLP, and decision automation Develop and Support Agentic workflows (autonomous decision-making automation systems) Integrate automation with AI services (Azure AI, OpenAI, Cognitive Services) Enable self-healing bots and autonomous process optimization Technical Development Support on Automation solutions using: Microsoft Power Automate / Power Apps Robocorp / Python-based automation (Mandatory) RPA tools and Agentic AI workflows Develop and maintain scripts in Python (mandatory) Review code, ensure best practices, and optimize performance Manage production bots and ensure reliability Process Excellence & Governance Identify automation opportunities and optimize business processes Ensure SLA compliance and performance monitoring Maintain proper documentation and enforce governance Follow SDLC, change management, and quality standards Stakeholder Collaboration Work closely with business stakeholders and COEs Translating business requirements into automation solutions Provide solution demos, documentation, and post-deployment support Required Qualifications Bachelor’s degree in computer science, IT, or related field 4–8 years of experience in RPA / Automation Operation Role Hands-on expertise in: Power Automate / Power Platform Robocorp / Python automation Blue Prism, UI Path or equivalent Strong Python programming skills Preferred / Good-to-Have Skills AI & Emerging Tech Experience with: AI Automation, Generative AI, LLMs (OpenAI/Azure OpenAI) Prompt engineering and AI orchestration Intelligent Document Processing (IDP) Conversational AI / Chatbots Exposure to Agentic AI frameworks / multi-agent systems Technical Stack .NET technologies (C#, ), APIs, Web Services SQL Server, data handling, and integration patterns ERP automation (SAP / Oracle) DevOps & Delivery GitHub / version control CI/CD pipelines for automation deployment Agile / Scrum methodologies Key Competencies Strong analytical and problem-solving skills Ability to handle ambiguity and drive clarity Excellent communication and stakeholder management Innovation mindset with focus on continuous improvement Ability to manage multiple automation initiatives simultaneously Customer Communication Software and IT operations. undefined Our Commitment to Our People Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial. Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally. Flexible and competitive benefits plans offer the right options to meet your individual/family needs . We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team! Our Commitment to Inclusion & Belonging At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland. Equal Opportunity Employer Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.