Sr. Client Manager, Recruiting (High-Volume, Remote)

Job description

## Position Details - **Location:** Remote (FL, CO, IL, MA, NH, RI, ME, CT, GA, SC, NC, TX) - **Type:** Full-Time - **Work Model:** Remote-first (Work from Where it Makes Sense – WfWiMS) - **Compensation:** $82,000 - $115,000 (based on experience level and location) ## Who We Are livingHR is the remote-first, professional services "work agency" created to make work better. We partner with organizations to deliver human-centric, future-of-work-ready HR-managed services, professional services, and products. We believe in taking exceptional care of our people so they can deliver exceptional outcomes for clients, partners, and communities. ## Position Overview Own the client relationship and delivery quality for high-volume recruiting engagements. Lead a team of recruiters supporting client organizations through periods of growth, transformation, or transition, and serve as the primary point of accountability for hiring outcomes at scale. ## Responsibilities - Deliver modern, human-centric HR solutions that improve workplace experiences - Own client engagements with a focus on delivery excellence, strategic alignment, and outcomes - Serve as the primary trusted advisor throughout the engagement lifecycle - Apply consulting, project management, and communication best practices - Partner with livingHR Principals and client stakeholders to deliver value - Track billable work and maintain accurate project documentation - Align people strategies with broader business objectives ### Client & Team Management - Serve as the primary escalation point for client stakeholders on high-volume recruiting engagements - Manage and coach a team of recruiters supporting concurrent high-volume requisitions - Set requisition prioritization, capacity planning, and staffing ratios across the recruiting team - Own client reporting cadence, including recruiting metrics, forecasts, and engagement health ### Talent Acquisition Oversight - Oversee full-cycle, high-volume recruiting across roles, levels, and multiple concurrent requisitions - Partner with hiring managers on hiring strategies, workforce planning, and pipeline prioritization - Ensure recruiting strategies stay aligned to client business objectives as volume and scope shift ### Candidate Experience - Set the standard for exceptional candidate experience across the team, even at high requisition volume - Support employer branding and engagement efforts on behalf of client organizations ### Recruiting Operations - Track recruiting metrics and optimize hiring processes across the team - Oversee ATS hygiene, data accuracy, and pipeline velocity across a high-volume book of business ## Role Requirements - Proven experience managing high-volume recruiting engagements (e.g., 20+ concurrent requisitions across a team) - Experience managing or mentoring recruiters or a recruiting team - Experience working directly with clients in consulting, professional services, PEOs, or agencies - Strong internal HR or functional expertise across relevant disciplines - Ability to operate independently in a fast-paced, client-facing environment - Excellent communication, stakeholder management, and advisory skills - Comfort working across multiple concurrent client engagements and shifting priorities - HR certifications or platform certifications preferred where applicable - Willingness to travel occasionally as client needs require ## What You Can Expect This is a full-time position within livingHR. You'll partner closely with livingHR Principals and client stakeholders on an ongoing basis, leading the client and team relationship for high-volume recruiting engagements as our practice grows.