Sr. Cloud Platform Engineer

Job description

Why you’ll love working here: high-performance, people-focused culture our commitment that equity, diversity, and inclusion are fundamental to our work environment and business success, which helps employees feel valued and empowered to be their authentic selves learning and development initiatives, including workshops, Speaker Series events and access to LinkedIn Learning, that support employees’ career growth membership in HOOPP’s world class defined benefit pension plan, which can serve as an important part of your retirement security competitive, 100% company-paid extended health and dental benefits for permanent employees, including coverage supporting our team's diversity and mental health (e.g., gender affirmation, fertility and drug treatment, psychological support benefits of $2,500 per year, parental leave top-up, and a health spending account). optional post-retirement health and dental benefits subsidized at 50% yoga classes, meditation workshops, nutritional consultations, and wellness seminars the opportunity to make a difference and help take care of those who care for us, by providing a financially secure retirement for Ontario healthcare workers Job summary: The IT Enterprise Architecture, Network, Cloud and Data Platform Group at HOOPP is committed to delivering meaningful customer value in a dynamic, fast-paced environment. We cultivate a culture that emphasizes innovation, collaboration, practicality, and the courage to challenge the status quo. Reporting to the Sr. Manager, Cloud Platform, the Sr. Cloud Platform Engineer will be responsible for designing, maintaining and supporting cloud infrastructure and operations for HOOPP’s Investment, Finance, and Risk Management teams. You will build trusted partnerships with Application Delivery teams, Enterprise Architects, the Project Management Office and Governance, Information Security, Infrastructure Network Product Owners and business partners to ensure that cloud operations and initiatives are fully aligned with organizational objectives. What you will do: Design, build, and operate secure, scalable, reliable, and highly automated AWS infrastructure. Apply systems thinking and insight to balance delivery speed, resilience, cost, security, and long-term maintainability Lead the investigation of complex production and cloud infrastructure issues. Look beyond immediate symptoms, use evidence to identify root causes, communicate openly with affected partners, and implement lasting corrective and preventive improvements Develop and maintain Infrastructure as Code (IaC) solutions using Terraform, Azure DevOps, and Argo CD to standardize cloud infrastructure provisioning, automate deployment workflows, and enhance platform consistency, scalability, and governance Drive automation and continuous improvement by identifying repetitive operational tasks and delivering AI-enabled innovative solutions that simplify cloud operations, improve efficiency, and enhance developer experience Continuously improve platform observability by implementing modern monitoring, logging, tracing, and AI-assisted operational insights that enable proactive detection and faster incident resolution Collaborate with development and cross-functional IT teams to provide technical expertise, integrate and optimize cloud solutions, and resolve network and cloud operational issues Lead key initiatives in partnership with internal customers and stakeholders. Clarify the underlying problem, surface assumptions and constraints, develop options, and recommend solutions based on customer value, risk, security, cost, and feasibility. Take ownership for decisions, follow-through, and outcomes Build and maintain cloud platform knowledge assets leveraging AI tools to automate documentation, improve operational insights, and enable efficient self-service for engineering teams Participate in on-call rotation to provide production support and ensure timely incident response outside regular business hours Drive technology innovation by researching and adopting emerging AWS services, AI-powered solutions, cloud-native technologies, DevOps/platform engineering tools, and industry best practices to enhance automation, scalability, security, operational efficiency, and developer experience Mentor junior colleagues and invests time to grow individuals in a technical capacity; acts as a subject matter expert to guide and share knowledge across departmental teams What you bring: ​ 8+ years of experience in IT Infrastructure Operations, cloud platform engineering, network engineering with a strong focus on cloud infrastructure, scripting, CI/CD, automation, and system monitoring, with a focus on troubleshooting and continuous improvement Extensive hands-on experience designing, implementing and operating cloud platforms such as AWS, Microsoft Azure, using Infrastructure as Code (IaC) tools (e.g., Terraform/Terraform Cloud, CloudFormation, Bicep/ARM) Experience using AI-assisted tools to optimize cloud platform operations, improve incident resolution, automate diagnostics, and support operational decision-making Proven experience with Windows Server and Linux systems combined with familiarity with Windows Server administration, including Active Directory and DNS Strong experience with Docker and Kubernetes, including container lifecycle management, cluster administration, workload orchestration, and platform operations Hands-on experience developing and maintaining automation solutions using Bash, PowerShell, and Python to automate cloud platform administration, standardize infrastructure operations, and improve the consistency and efficiency of service delivery Proficient with AWS security tools for implementing secure and scalable cloud infrastructure Strong understanding of AWS networking services, such as Amazon VPC, Transit Gateway, Direct Connect, load balancers, Internet Gateway, NAT Gateway, with a solid foundation in networking Challenge the status quo respectfully and constructively, using creative thinking to develop innovative yet practical solutions that improve processes, systems, and ways of working Ability to work effectively in a collaborative team environment and adapt to changing priorities Excellent communication and stakeholder management skills, with the ability to explain technical concepts to both technical and non-technical audiences Certifications in cloud platforms or infrastructure tools are an asset (e.g., AWS Certified Solutions Architecture Professional, AWS DevOps Engineer Professional, Azure Microsoft Azure Infrastructure Solutions, Azure Administrator Associate, Terraform Associate, Certified Kubernetes Administrator (CKA) The expected annual base salary range for this role is: $103,000 - $153,000 CAD The actual base salary offered to the successful candidate may vary based on multiple factors including, but not limited to, individual's expertise and level of experience applicable to the role they are being offered. This role is eligible to participate in discretionary incentive plan(s), subject to the terms and conditions of the applicable incentive plan text. This job is for an existing vacancy. HOOPP may use artificial intelligence tools to assist in screening, assessing and selecting applicants for this position. These tools support our recruitment process but do not replace human judgment and decision-making.