Sr. Communications Specialist

Job description

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com http://OpenGov.com. SUMMARY OpenGov is looking for a Senior Communications Specialist to own how we communicate with employees and how we show up across our owned channels. This role is responsible for making sure what we say—internally and externally—is clear, consistent, and easy to understand. You will take company priorities, product updates, and customer impact and turn them into messaging that employees understand and that shows up across channels like Slack, LinkedIn, and our careers site. This is a hands-on role for someone who can operate independently, make decisions without a playbook, and consistently deliver high-quality communication across multiple channels. RESPONSIBILITIES Internal Communications - Write and manage company-wide communications (Slack, email, announcements, leadership updates) - Establish and run a clear, consistent cadence for internal communication - Partner with leadership team to communicate priorities and key updates - Ensure employees understand what’s happening across the company and why it matters EMPLOYER BRAND MESSAGING - Ensure candidates understand what OpenGov does, why it matters, and what it’s like to work here - Own and improve the careers site and candidate-facing messaging - Develop employee stories that reflect real work, real impact, and real teams - Partner with the People team to support priority hiring needs with clear messaging SOCIAL & COMPANY PRESENCE - Run OpenGov’s corporate social channels - Build a consistent, high-quality presence that reflects company priorities, culture, and momentum - Support leaders and employees in showing up on social in a way that is aligned and authentic - Turn company moments (product launches, customer wins, events) into clear, simple posts CREATE AND SHIP CONTENT CONSISTENTLY - Produce content across internal and external channels on a weekly cadence - Turn complex ideas into clear, concise messaging - Use AI tools to draft, iterate, and scale content efficiently - Respond quickly to company and market moments when needed MEASURE AND IMPROVE - Track engagement across internal communications, social channels, and employer brand efforts - Use data and feedback to improve clarity, consistency, and reach over time REQUIREMENTS - 5+ years of experience in corporate communications, internal communications, employer brand, or social/content roles - Strong writing skills with the ability to simplify complex topics - Experience owning internal communication channels (Slack, email, company updates) - Experience owning or contributing to social media presence, especially LinkedIn - Proven ability to operate independently and make decisions in ambiguous environments - Experience working cross-functionally with Marketing, People, and leadership teams - Comfortable using AI tools to increase speed and scale of content creation - Interest in mission-driven work and improving outcomes for communities through technology Compensation: San Francisco, CA: $115,000 - $130,000 On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location. WHY OPENGOV? A Mission That Matters. At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it’s the core of our democracy. Opportunity to Innovate The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started. A Team of Passionate, Driven People This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Chicago, Dubuque, Dallas, and Pune. A Place to Make Your Mark We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within. Benefits That Work for You Enjoy an award-winning workplace with the benefits to match, including: - Comprehensive healthcare options for individuals and families - Flexible vacation policy and paid company holidays - 401(k) with company match - Paid parental leave, wellness stipends, and HSA contributions - Professional development and growth opportunities - A collaborative office environment with weekly catered lunches.