Sr Customer Services Representative / Customer Services Representative

Job description

​ Job Purpose To provide high standard customer service to the shoppers in Hysan’s shopping mall and create an enjoyable shopping experience for the shoppers. Key Responsibilities Be responsible for providing high standard concierge service to our tenants and customers in our shopping mall. Handle customers' enquiries & requests, support marketing / promotional activities and the daily operations of our property management services. Skills, Qualifications and Experience Requirements Diploma holder with at least 1 year's customer service experience focusing in frontline customer interaction, hotel or shopping mall concierge experience Pleasant personality, outgoing and presentable Excellent customer service attitude and communication skills Good in spoken and written English and Chinese. Competent in spoken Putonghua. Good in PC skills Willing to work on shift (5 days/week) Entitled to PH (17 days/year) Work location: Causeway Bay Fresh Graduate will also be considered