Sr. Director, Revenue Operations

Job description

**This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. Director, Revenue Operations based in the United States.** The Sr. Director, Revenue Operations will lead the strategic and operational direction of the Americas go-to-market organization, ensuring predictable performance and sustainable growth. Reporting to the Vice President of Revenue Operations & Data Intelligence, this executive-level leader will serve as a trusted partner to regional sales leadership. The role combines long-term planning, financial modeling, forecasting, and operational execution to translate global priorities into measurable regional results. You will build and develop a high-performing Revenue Operations team while driving alignment across sales strategy, systems, and processes. By transforming complex business data into actionable insights, you will strengthen decision-making and improve sales performance. You will also champion AI adoption across sales operations, helping scale productivity and operational excellence in a fast-evolving technology environment. ### Accountabilities: As the senior Revenue Operations leader for the Americas, you will own the regional operating model, improve business predictability, and ensure operational priorities support the organization's financial objectives. Key responsibilities include: - Partner with the Americas Sales leadership team to shape and execute regional sales strategy, maintain business predictability, and establish the operating plan supporting financial targets. - Own the Americas Annual Operating Plan, including go-to-market structures, territory design, headcount optimization, booking targets, and regional pricing and discounting strategies. - Lead the regional forecasting process, providing executive-level insights into pipeline health, forecast risks, mitigation strategies, and the factors influencing business performance. - Recruit, mentor, and manage a high-performing Revenue Operations team, supporting professional development, accountability, and strong execution. - Establish and oversee operational governance, including quarterly business reviews, weekly forecasts, and pipeline inspections, while defining relevant KPIs and aligning leaders on corrective actions. - Identify operational bottlenecks and implement performance-improvement initiatives in partnership with Sales leadership to support regional growth and scalability. - Represent the Americas within the global Revenue Operations organization, ensuring regional needs inform global systems, processes, and operational roadmaps. - Drive the adoption of AI tools across the Sales organization, identifying and supporting use cases for forecasting, pipeline analysis, sales management, representative productivity, and territory planning. **Requirements:** The ideal candidate combines extensive Revenue Operations experience with executive-level influence, strong financial and analytical capabilities, and a track record of scaling operations within a high-growth SaaS environment. The role requires both strategic leadership and the ability to engage directly with operational and technical challenges. Key qualifications include: - 12+ years of experience in Revenue Operations or Sales Operations, with direct people-management experience considered an advantage. - Significant experience leading Americas Operations or an equivalent regional or segment Revenue Operations function within a high-growth SaaS organization. - Deep understanding of enterprise sales models, multi-channel distribution strategies, and complex financial modeling. - Demonstrated ability to influence senior executives, including SVP- and EVP-level stakeholders, and act as a trusted partner to Sales leadership during periods of rapid growth or organizational change. - Expert-level knowledge of Revenue Operations technology, including Salesforce (SFDC) and forecasting or conversation-intelligence platforms such as Clari and Gong, with the ability to use these tools to drive changes in sales behavior. - Strong analytical judgment and the ability to translate complex data into clear recommendations, actionable business insights, and reliable forecasts. - Ability to move effectively between high-level strategic planning, hands-on deal execution, and troubleshooting operational systems. - Bachelor's degree in a business or technology-related discipline; an MBA or equivalent executive experience is preferred. **Benefits:** - Base salary range of **$198,650–$298,000 USD**, depending on candidate location and other applicable factors. - Restricted Stock Units (RSUs) and Employee Stock Purchase Plan (ESPP). - Flexible time off, paid company holidays, and paid sick time. - Gender-neutral parental leave and grandparent leave. - Medical, dental, and vision insurance. - 401(k) retirement plan with company match. - Life and disability insurance. - Health and dependent care Flexible Spending Accounts (FSAs). - Voluntary hospital, accident, and critical illness benefits. - Employee Assistance Program (EAP) and prepaid legal services. - Nationwide pet insurance, cancer care program, and global business travel medical insurance. - Home office allowance and mobile phone reimbursement. - Wellness coaching and gym or wellness reimbursement. - Fertility coverage and adoption and surrogacy reimbursement.