Sr. Experience designer

Job description

Job Title: Sr. Experience designer Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Join us and be part of this journey towards greater opportunities and brighter futures. We’re seeking a Sr. Experience Designer to lead end-to-end design across complex digital products at Concentrix. In this role, you will partner with Product and Engineering to create intuitive, user-centered solutions that balance customer needs, business goals, and technical feasibility. This is an opportunity for a strategic, hands-on designer who thrives on turning complex problems into impactful experiences. Responsibilities Lead end-to-end design from discovery through delivery, including research, wireframing, prototyping, and validation. Partner with Product and Engineering to define problems, shape solutions, and deliver high-impact experiences. Champion user-centered design while aligning decisions to business goals and technical requirements. Translate complex requirements into simple, intuitive user experiences. Create flows, prototypes, and high-fidelity designs that improve the user experience. Contribute to the design system and help elevate design quality through collaboration and feedback. Qualifications 5+ years of experience designing and shipping complex digital products; B2B, SaaS, or security experience is a plus. Strong expertise in UX design, including information architecture, interaction design, visual design, research, and usability testing. Ability to work independently, lead workshops, and drive design decisions with confidence. Experience translating research insights into design improvements and measurable outcomes. Proficiency in Figma and familiarity with tools such as UserTesting, Miro, FigJam, Google Analytics, and Amplitude. Hands-on experience with AI-assisted prototyping tools such as v0, Lovable, Cursor, Claude, and Claude Code. Excellent communication skills and advanced competency in English. #li-remote Location: RON Work- at -Home Language Requirements: Time Type: Full time