(Sr.) Expert - Sales Processes (m/f/d) - SAP

Job description

At Fresenius Medical Care, we are the global leader in kidney care, committed to improving the lives of patients with chronic kidney disease. Our mission is to deliver high-quality, innovative products, services, and care across the entire healthcare journey. Guided by our vision—“Creating a future worth living. For patients. Worldwide. Every day.”—we work with purpose and compassion, supported by a global team of over 110,000 employees. Within our Care Enablement segment, we develop and provide life-sustaining medical products, digital health solutions, and therapies that empower clinical teams and improve patient outcomes. Our FME Reignite strategy drives transformation through innovation, efficiency, and sustainable growth. Our values guide how we work: We Care for our patients, each other, and our communities We Connect across teams and borders to deliver excellence together We Commit to doing things the right way— growing with purpose and leading kidney care with integrity and innovation Your Responsibilities: As a (Sr.) Expert Sales Processes (m/f/d) , you will contribute your local and regional sales expertise to the continuous improvement of our Quote-to-Cash and Pre-Sales processes. Leveraging your in-depth knowledge of sales processes and SAP-based solutions, you will support business stakeholders and project teams in maintaining, optimizing, and enhancing business processes, data structures, and CRM applications. In addition, you will play a key role in supporting global rollouts, deployments, and ongoing maintenance activities, contributing to the sustainable evolution of our SAP landscape. Your Tasks: Analyze, enhance, and optimize SAP Sales templates and localized solutions within the Quote-to-Cash process landscape, considering end-to-end business requirements. Facilitate workshops, presentations, and alignment sessions with Business Process Experts, Process Owners, and international stakeholders to drive process and solution improvements. Consult business functions and contribute to the creation and review of functional specifications and solution designs for SAP Sales processes. Prepare, execute, and support testing activities, data migration tasks, go-live preparations, and post-go-live support activities. Develop and maintain training materials and conduct training sessions for key users and end users. Provide Level 3 support within the SAP Center of Excellence, including issue analysis, troubleshooting, and continuous process improvement. Ensure seamless integration of Sales processes with related SAP modules such as MM, FI/CO, LE, GTS, Service, and EWM. Contribute to international SAP rollout, implementation, and transformation projects while supporting the continuous enhancement of the global SAP template. Your Profile: Degree in Business Informatics, Information Technology, Business Administration, or a comparable qualification with a focus on Sales or Quote-to-Cash processes. Several years of experience in ERP implementation projects and strong hands-on expertise in SAP Sales & Distribution (ECC and/or S/4HANA), ideally including customization knowledge. Deep understanding of Sales, Customer Service, and Quote-to-Cash processes and their implementation in SAP environments. Experience working in international project environments and collaborating with cross-functional and multicultural teams. Strong analytical mindset with the ability to translate business requirements into system solutions and vice versa. Excellent communication, moderation, and presentation skills combined with a proactive and solution-oriented approach. Knowledge of SAP CRM, FSM, Jira, or Signavio is considered an advantage. Fluent in German and English, both written and spoken, with a willingness to travel internationally. Our Offer For You: There is a lot you can discover at Fresenius Medical Care, regardless in which field you are an expert and how much experience you have - all dedicated to your professional journey. Whether in front of or behind the scenes - you are helping to make ever better medicine available to more and more people around the world Individual opportunities for self-determined career planning and professional development A corporate culture in which there is enough room for innovative thinking - to find the best solution together, not the quickest one A large number of committed people with a wide range of skills, talents and experience The benefits of a successful global corporation with the collegial culture of a medium-sized company