Sr. Field Clinical Engineer

Job description

At Globus Medical, we move with a sense of urgency to deliver innovations that improve the quality of life of patients with musculoskeletal disorders. Our team is inspired by the needs of these patients, and the surgeons and healthcare providers who treat them. We embrace a culture of exceptional response by partnering with researchers and educators to transform clinical insights into tangible solutions. Our solutions improve the techniques and outcomes of surgery so patients can resume their lives as quickly as possible. Position Summary : The Senior Field Clinical Engineer (Senior FCE) is responsible for serving as the senior technical and clinical liaison between physicians and the company, with expertise spanning clinical research, product development, field technical services, and training. This effort includes, but is not limited to, IDE clinical trials, feasibility studies, post-market studies, technical troubleshooting, and new product feature development. This individual works with Sales, Marketing, Regulatory Affairs, Quality Assurance, and Product Development to ensure the highest standards of clinical support, patient safety, and scientific excellence. The Senior FCE is additionally expected to mentor and develop junior Field Clinical Engineers. Essential Functions : Clinical Research Assist in the selection, training, and monitoring of clinical sites for feasibility studies and IDE clinical trials as it relates to SCS system deployment, programming and ongoing patient support Conduct and coordinate field research activities, including patient fitting, interviewing, and data collection Facilitate and assist with investigator-initiated and company-sponsored protocol generation Recruit and nominate study investigators, research centers, and clinical sites in coordination with clinical operations Organize and provide support for study sites, including patient procedures, scheduling, and follow-up documentation Coordinate data collection and resolve study- and technology-related issues at clinical research centers Product Development Serve as a liaison between Product Development and physicians for clinical device feedback and improvement recommendations Coordinate and conduct clinical device testing, beta testing, and in-house testing of new products Provide structured feedback on device usage and recommend design improvements and product iterations Develop and refine clinical protocols in collaboration with internal teams and physicians Publications & Presentations Assist with submission of research findings for scientific presentations and congresses Collaborate with the company and physicians to support the development of PowerPoint presentations Assist with abstract and manuscript preparation, including literature review and data synthesis as needed Conduct literature searches and contribute to generation of technical memos and marketing literature reviews Training & Field Education Conduct individualized clinical research education and training with physicians and clinical staff Assist with field training and onboarding of sales team members on programming methods and clinical protocols Support physicians with technology utilization, engineering guidance, and clinical application Field Technical Services Follow up on and resolve reported technical issues in the field in a timely manner Troubleshoot complex field technical problems and respond to issues that may affect patient safety Document technical problems thoroughly and escalate appropriately per company procedures Collaborate with Product Development and Quality Assurance to investigate and resolve product-related issues Communicate technical findings and explanations clearly to clinic personnel and internal stakeholders Marketing Support Assist in identifying key opinion leaders and influential clinicians in the field Help identify new technologies and emerging directions for existing and future product lines Review and provide clinical feedback on marketing materials for accuracy and relevance Sales Support Assist the sales team in identifying and targeting physicians for clinical programs Facilitate device programming support in the field as needed Work collaboratively with sales management to identify and resolve field issues Coordinate data collection efforts in support of sales and clinical objectives Mentorship & Leadership Serve as a mentor and resource for junior Field Clinical Engineers, providing guidance on clinical, technical, and professional development Model exemplary standards of clinical conduct, documentation quality, and cross-functional collaboration Adhere to the letter and spirit of the company Code of Conduct, the AdvaMed Code, MedTech Code, and all other company policies. Ensure compliance with applicable governmental laws, rules, and regulations, both in the United States and internationally, by completing introductory and annual training and maintaining knowledge of compliance as it applies to the position Represent the company in a professional manner and uphold the highest standards of ethical business practices and socially responsible conduct in all interactions with other employees, customers, suppliers, and other third parties Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Qualifications : Required: Bachelor’s degree in Engineering, Life Sciences, or a related technical field with a minimum of 6 years of field experience supporting implantable medical devices Preferred: Master’s degree (MS) or Doctorate (PhD) in Electrical Engineering, Biomedical Engineering, Computer Science, or a related discipline with 8 or more years of field experience Prior experience in a Field Clinical Engineer or equivalent clinical/technical role within the medical device industry strongly preferred Strong working knowledge of human physiology, neuroanatomy, physician and hospital practices, and operating room etiquette Experience with IDE clinical trial conduct, GCP principles, and applicable regulatory requirements Excellent verbal and written communication skills Attention to detail Self-starter with the ability to independently organize travel and manage daily work schedules Advanced critical thinking and problem-solving skills Proficiency in using Microsoft Office products Ability to travel up to 50–70% of the time, including overnight and weekend travel as required by field responsibilities Physical Demands : The physical demands listed here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Required to sit; climb or balance; and stoop, kneel, crouch or crawl Required to regularly lift and/or move up to 10 pounds, and occasionally lift and/or move up to 25 pounds Required to possess specific vision abilities, including: close vision, distance vision, color vision, peripheral vision, depth perception and capacity to adjust focus Our Values : Our Life Moves Us philosophy is built on four values: Passionate About Innovation, Customer Focused, Teamwork, and Driven. Passionate about Innovation : Improving patient care by delivering advanced technology to our customers is at the core of what we do. We are passionate in our role in improving the lives of patients by continuously developing better solutions. Customer Focused : We listen to our customers’ needs and respond with a sense of urgency. Teamwork : Working together, anything is possible. We value every person on our team and treat each other with respect. We are accountable to one another and support each other. Together, we make each other stronger. Driven : We pursue our mission with energy and passion. We are nimble, results-oriented and decisive. We overcome obstacles that arise in our quest to deliver solutions that will improve the lives of our customers and patients. Equal Employment Opportunity : Globus Medical is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, age, disability, marital status, pregnancy, national origin or citizenship. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful. Other Duties : Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.