Sr. Field Sales Manager (LME Business - South India))

Job description

About Wolters Kluwer Wolters Kluwer is a global leader in professional information, software solutions, and services for healthcare, tax & accounting, governance, risk & compliance, and legal sectors. Serving customers in more than 180 countries, Wolters Kluwer helps professionals make critical decisions that improve outcomes and drive organizational success. In India, Wolters Kluwer has evolved from a traditional publishing business into a leading provider of digital learning and clinical solutions, supporting medical education institutions, healthcare professionals, and healthcare organizations through innovative content and technology platforms. Position Summary The Regional Sales Manager – South India will be responsible for driving sales growth, customer acquisition, and account expansion for Wolters Kluwer's Lippincott Medical Education (LME) portfolio across South India. The role covers eBooks, digital learning platforms, assessment solutions, AI-enabled learning tools, and other institutional solutions designed for medical, nursing, and health sciences education. This is a field-based individual contributor role responsible for managing a defined territory, achieving assigned sales targets, developing strong relationships with key institutional stakeholders, and expanding the adoption of Wolters Kluwer digital solutions across medical colleges, universities, nursing institutions, and teaching hospitals. Key Responsibilities Sales Growth & Business Development Own and deliver assigned territory sales, renewal, and growth targets. Drive new customer acquisition, account expansion, and revenue growth across the LME portfolio. Build and maintain a healthy sales pipeline through proactive prospecting and account development activities. Conduct customer meetings, product demonstrations, faculty workshops, and executive-level presentations. Develop and execute territory plans to maximize market coverage and business opportunities. Maintain forecast accuracy and ensure effective CRM usage and opportunity management. Monitor market trends, competitor activity, and customer needs to identify growth opportunities. Strategic Account Management & Customer Success Manage and grow relationships with Deans, Principals, Faculty, Librarians, Hospital Administrators, and other key decision-makers across assigned accounts. Drive adoption and utilization of Wolters Kluwer digital solutions to maximize customer value, retention, and long-term partnerships. Develop account plans for key institutions and identify opportunities for renewals, upgrades, cross-sell, and multi-year agreements. Support government, institutional, and enterprise opportunities, including procurement and tender-driven projects where required. Work closely with Marketing, Customer Success, Product, and Channel Partners to ensure successful customer outcomes and business growth. Act as the primary point of contact for customers and ensure high levels of customer satisfaction and engagement. Critical Skills & Experience 5–8 years of experience in Education, EdTech, Healthcare Education, Academic Publishing, Healthcare Information Services, or SaaS sales. Proven track record of achieving sales targets in a field sales or territory management role. Strong institutional sales and key account management experience. Ability to engage and influence senior academic stakeholders and decision-makers. Strong negotiation, account planning, forecasting, and pipeline management skills. Experience with CRM tools (SFDC preferred). Excellent communication, presentation, and relationship-building skills. Willingness to travel extensively across South India (50–70%). Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.