Sr IT Event Support and Multimedia Engineer

Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place. Who Are We This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description Your Career Palo Alto Networks is looking for an Sr IT Event Support and Multimedia Engineer candidate with technical experience supporting live and remote events by utilizing audio/visual solutions in an enterprise environment. The candidate will support highly critical live events using a variety of audio and video technologies such as digital video cameras, video switchers, audio mixers, wireless microphones, speakers, and HDMI connections to video monitors. Candidates will also support remote/hybrid events using Zoom Meeting, Webinar and Events which may integrate with the hardware previously mentioned. This is a full-time, onsite role located at the Santa Clara CA, office. There will be some travel involved for offsite event support. Your Impact Collaboration and Communication: Work closely with event coordinators, producers, and other team members to ensure seamless event execution and understand technical requirements to ensure all equipment meets event specifications. Communicate effectively with clients and stakeholders, providing updates and addressing concerns as they arise. Interface with executive management including C-Level execs to manage and run their events. Demonstrate professionalism and tact when dealing with customers and partners at all times A/V Setup and Operation: Set up, operate, and troubleshoot A/V equipment, including microphones, speakers, projectors, cameras, and monitors Provide on-site and remote technical support during events, addressing issues promptly to minimize disruptions. Monitor A/V systems throughout events, making real-time adjustments as necessary. Post-Production: Edit and enhance event recordings using Adobe Premiere Pro and similar software, ensuring high-quality final products. Incorporate graphics, audio adjustments, and other elements to create polished videos for distribution. Experience with leveraging GenAI-powered tools to generate creative video assets like custom graphics, animations, or synthetic voiceovers to enhance post-production quality and accelerate content creation workflows. Demonstrated aptitude for experimenting with GenAI applications to discover and implement novel techniques for automating repetitive tasks in video production, such as background removal, color grading, or scene analysis. Qualifications (Additional Job Description) Your Experience - Must have flawlessly execute C-Level and high-stakes client events by managing technical logistics and maintaining the highest levels of professionalism to ensure seamless stakeholder experience. Minimum of 5+ years experience in related field supporting audio/visual services, videoconferencing, event production services or related systems) with the bachelors degree in the relevant field. In depth knowledge of A/V technologies including digital video cameras, display/projector devices, remote microphone systems, video switchers, audio mixers & video connectivity Digital media expertise with strong background and experience with various Apple/PC platforms and operating systems Nice to Have-Experienced in video production equipment, formats & control rooms to include video matrix switchers, audio mixing boards, & various digital & analog video solutions Experienced with collaboration services e.g., Zoom, Webex, GotoMeeting, etc. Knowledge of AI video production tools such as Gemini Veo, Mid Journey, Moon Valley, etc Knowledge of networking such as Ethernet switches, fiber optic & protocol suites i.e. TCP, UDP, HTTP, RTP etc. Post production experience with advanced editing tools a plus Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. - /yr Our Commitment We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.