Sr IT Operations Engineer

Job description

At Elanco (NYSE: ELAN) – it all starts with animals! As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People. At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights. Making animals’ lives better makes life better – join our team today! Your Role: Sr SAAS Engineer We are looking for a technically strong, security-minded, outcome-driven Senior Engineer to take ownership of Elanco Knowledge Solutions (EKS) platforms. This is a hands-on engineering role focused on operational excellence, security hardening, modernization execution, vendor accountability, data-driven visibility. As the engineering anchor for EKS applications, you will ensure they are secure, resilient, compliant, and continuously improving. You will be a highly collaborative professional, working effectively with both internal teams and external resources to drive success. Additionally, you will apply your working knowledge of industry best practices and internal standards to ensure our technology remains aligned with both global benchmarks and Elanco’s specific requirements. Your Responsibilities: Operation excellence & Vendor engineering partnership: · Act as a primary engineering contact for assigned applications. · Drive vendor accountability through technical depth - not just follow-ups. · Identify blockers early and remove them before they become escalations. · Ensure scope, timeline, and quality standards are met. · Perform root cause analysis on incidents and ensure durable fixes (not temporary patches). Application Modernization & Technical Evolution: · Contribute to modernization initiatives: Data modernization, Application isolation, architecture hardening · Work hands-on with vendors during upgrades, refactoring, and improvements. · Strengthen resilience, scalability, and performance. · Improve deployment, access, and operational patterns. Security Engineering & Risk Reduction: · Perform structured reviews of Critical and High security alerts. · Lead remediation in partnership with InfoSec, IAM, InfraOps, and AD teams. · Deliver tangible improvements such as Credential rotation implementation, Access control enhancements, Authentication hardening · Drive corrective and preventive actions (CAPAs) to closure. · Support audit readiness with clear technical documentation. · Proactively identify system vulnerabilities and close gaps before audits surface them. Engineering visibility through data: · Contribute significantly to the Application Security Dashboard. · Develop reporting that tracks security posture, incident trends, operational health · Reduce vendor dependency by building internal analytics capability · Ensure data accuracy, integrity and actionable insights Cross-Functional Engineering Collaboration: · Participate in technical reviews · Align designs to enterprise security standards · Ensure compliance without slowing delivery · Communicate clearly across technical and business audiences. What You Need to Succeed (minimum qualifications): · Bachelor’s or higher degree in Computer Science or a related discipline. · 5-8 years of experience in enterprise SaaS or application engineering. · Knowledge of relational database concepts, integration technologies, virtualization, and application interfaces. · Familiarity with Public Cloud platforms, specifically Microsoft Azure or Google cloud Platform. · ITSM and/or ITIL knowledge. · Experience of working with third-party vendors in large organization. · Experience with SQL for data queries to support troubleshooting, data extraction, and report generation. · Comfortable working in Agile/Scrum environment. · Familiarity with the concepts of DevSecOps, including Continuous Integration/Continuous Delivery (CI/CD) and source control (Git). What will give you a competitive edge (preferred qualifications): · Understanding or interest of the animal health industry / life science industry. · Experience with IOT projects. · Reporting tools i.e., SSRS / Power BI. · Knowledge of Databricks. Additional Information: Travel: 0% Location: India, Bangalore Don’t meet every single requirement? Studies have shown underrecognized groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles! Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status Elanco may use automated tools, including AI, to support parts of our recruitment process, such as reviewing applications against job‑related criteria and/or transferrable skills. These tools help ensure a consistent, structured evaluation, but they do not make hiring decisions. All decisions involve a human reviewer. For more information on how we handle personal data, please see our Elanco Workforce Privacy Notice.