Sr. Lead – Cloud Operations Control Business Partner

About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Job Description: Sr. Lead Infra Risk & Control – TIPMO / Shared Governance Location: Pune Job Description Northern Trust is seeking a new team member to join the Infrastructure Control Governance team as a Control Business Partner aligned to TIPMO, ICG, and other shared governance functions. This role will provide embedded advisory support across project governance, infrastructure delivery oversight, reporting, documentation, and cross-functional control activities. The position will work closely with project managers, TIPMO governance, ADO capability teams, ICG leads, and infrastructure stakeholders to improve control execution, strengthen evidence quality, surface risks early, and support a disciplined governance operating model across project and shared service functions. JOB RESPONSIBILITIES Project & Governance Risk Support – Assess risks and controls across TIPMO and related governance activities including initiation, planning, execution, change control, closure, reporting, and project artifact quality. Control Design & Operating Effectiveness Reviews – Evaluate design and operating effectiveness of key project governance and shared-service controls; identify control gaps, process breakdowns, and opportunities to simplify or automate governance activities. Planning & Approval Readiness – Support review of project planning artifacts, risk mitigation plans, communication plans, governance gates, and design approval evidence to improve readiness and consistency before projects move forward. Issue & Action Plan Governance – Partner with owners to track governance-related findings and action plans, validate remediation quality, and escalate aging or high-impact items to the appropriate leadership forums. KRI / KPI & Executive Reporting – Prepare metrics, dashboards, and concise reporting views on project governance health, delivery risk, artifact compliance, and recurring themes for leadership, control meetings, and oversight councils. Documentation & Evidence Management – Help ensure project and governance documentation is complete, current, version controlled, and audit-ready across repositories such as SharePoint, ADO, OneNote, Clarity, and associated tooling. ADO / ServiceNow / Governance Tooling Advisory – Support the practical use of enterprise tooling for planning, tracking, evidence retention, and governance transparency; identify enhancements that strengthen traceability and control consistency. Cross-Functional Coordination – Serve as a liaison among TIPMO governance, ADO capability teams, infrastructure stakeholders, control officers, and ICG functions to align expectations, close gaps, and improve response times. Broader Shared Governance Support – Provide flexible risk and control support to adjacent ICG or other shared governance domains as priorities evolve, including audit support, reporting initiatives, documentation governance, and operational process reviews. Assessment Documentation & Evidence – Produce audit-ready assessment packs, walkthrough records, risk summaries, and evidence repositories using approved tools and templates with strong version control and traceability. Participate in RCSA exercise for Infrastructure Tower RAU. REQUIRED SKILLS As a partner at Northern Trust, you must actively manage and mitigate risk and act with integrity. In accordance with our core values of service, integrity, and expertise, you are expected to: Adhere to all applicable risk management programs, policies, and procedures. Complete all mandatory training by the deadline. Understand how your behavior could expose Northern Trust, its clients, and financial markets to different types of risk. Ensure that Northern Trust or its clients are not exposed to inappropriate or excessive risk. Escalate any risk concerns, including those resulting from mistakes / errors to a manager or business unit risk officer. Exercise diligence regarding cybersecurity. Cooperate with internal control functions (including first-line Control, Risk, Compliance, Audit, self-assigned, etc.) and applicable regulatory bodies. Avoid conflicts of interest or behaviors that might produce unfair outcomes for Northern Trust or its clients or damage the integrity of financial markets. Must Haves Proven experience in Infrastructure Control, IT Risk Management, PMO / project governance, infrastructure delivery oversight, or audit / compliance support. Strong understanding of project lifecycle governance, artifact quality, action tracking, reporting disciplines, and change / issue governance in a regulated technology environment. Hands-on experience with ADO, ServiceNow, SharePoint, OneNote, Power BI, and / or Clarity PPM, with the ability to use these platforms to strengthen governance and transparency. Ability to assess adherence to defined processes, translate operational observations into risk-based conclusions, and drive action with diverse technical and business stakeholders. Excellent written and verbal communication, meeting facilitation, and follow-up discipline with strong attention to detail and delivery quality. Comfort operating across multiple workstreams, resolving ambiguity, and balancing advisory support with execution rigor. Good to Have CISA, CRISC, PMP, Agile / Scrum, ITIL, or equivalent governance / delivery credentials. Knowledge of SDM, Paragon or comparable project governance frameworks, control libraries, and audit / regulatory expectations within financial services. Experience supporting documentation governance, control metrics, or broader ICG tower initiatives. Qualification Bachelor's degree in information technology, Project Management, Business Systems, Risk Management, or related field. 10+ years of experience in project governance, infrastructure controls, IT risk, delivery oversight, or related governance functions. Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose. We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater Reasonable accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at . We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater. About Our Pune Office The Northern Trust Pune office, established in 2016, is now home to over 3,000 employees. The office handles various functions, including Operations for Asset Servicing and Wealth Management, as well as delivering critical technology solutions that support business operations across the globe. Our Pune team takes our commitment to service to heart. In 2024, they volunteered more than 10,000+ hours into the communities where they live and work. Learn more.