Sr. Liability Claims Adjuster

Job description

Location: Overland Park, KS (Kansas City Metro) Employment Type: Full-time, In-Office Department: Claims Salary: $130k - $150k including meaningful equity. Steadily is hiring a Senior Liability Claims Adjuster to help manage our most complex and high-exposure claims. If you thrive on intense pressure, lofty goals, and a fast-paced environment, this is the role for you. This is a full-time, in-office position based in Overland Park, KS. WHAT YOU’LL DO - Handle unrepresented, represented and litigated property and personal liability claims from start-to-finish. You may be asked to assist with 1st party property claims, as needed. - Establish timely contact with all parties, investigate loss details to determine legal liability, and make definitive, well-documented coverage decisions. - Draft comprehensive coverage letters, including Reservation of Rights - Evaluate, negotiate, and adjudicate claims within your established authority, ensuring timely resolution - Maintain meticulous claim files that exceed the expectations of internal/external auditor scrutiny, including ample documentation, regular diary entries, and strict compliance with all Fair Claims practices - Deliver a best-in-class service experience by setting clear expectations and providing proactive, timely communication with all insureds, claimants, and witnesses. - Partner with, and direct, counsel, independent adjusters, and experts, to facilitate resolutions. - Embrace an “all-hands-on-deck” approach to support workload surges and catastrophe response operations, which may require mandatory on-call dates, evening, and weekend work - Request appraisals, estimates, cause & origin reports, and various other reports to assist in the investigation of the claim - Review estimates and reports and issue payments as owed under the policy contract YOUR BACKGROUND - Experienced: You must possess at least 3 years experience adjusting complex liability/casualty claims. You are a savant at handling complex and catastrophic bodily injury, 3rd party liability, and litigated general liability files. You possess knowledge on how to navigate litigation and are a skilled negotiator. Experience in Homeowners, Condo, and/or Landlord claims is a plus. - Nice to have: You have prior leadership experience. AIC and/or ARM is a plus. - Self-Driven: You thrive under intense pressure and can manage a large workload. There is no task too small or beneath you; “that’s not my job” is not in your mantra. You are resourceful and will run through walls to get stuff done. - Insurance: Extensive knowledge of standard claims practices, estimating, claims processes, coverage application, liability investigations, subrogation, SIU and everything in between. Bonus if you have experience in subrogation, fraud investigation, or property damage estimating. - Project Management: As part of this role, you may be asked to assist in projects. Prior project experience is a plus. - Hungry: You want to roll up your sleeves and hustle – you are not looking for a traditional 9-5 job. COMPENSATION AND BENEFITS - Compensation:$130k - $150k including meaningful equity. - Time Off: 3 weeks PTO + 6 federal holidays - Insurance: Medical, dental, vision, life, disability, HSA, FSA - Retirement: 401(k) - Perks: Free snacks, team lunches, collaborative office culture LOCATIONS - Overland Park, Kansas (Kansas City Metro) - Steadily is building a workplace environment of team members who are passionate and excited to be together in person. Our office is in Overland Park, and is key to our fast-paced growth trajectory. - In-office work schedule WHY JOIN STEADILY - Good company. Our founders have three successful startups under their belt and have recruited a stellar team to match. - Top compensation. We pay at the top of the Kansas City market (see comp). - Growth opportunity: We’re an early-stage, fast-growing company where you’ll wear a lot of hats and shape product decisions. - Strong backing. We’re growing fast, we manage over $20 billion in risk, and we’re exceptionally well-funded. - Culture: Steadily boasts a very unique culture that our teammates love. We call it like we see it and we’re nothing if not candid. Plus, we love to have a good time. Check out our culture deck http://steadily.com/culture to learn what we’re all about. - Awards: We've been recognized both locally and nationally as a top place to work. Recently we were ranked 16th on Forbes' 2026 Best Startup Employers list https://www.forbes.com/lists/americas-best-startup-employers/, and 63rd on the prestigious Inc 5000 Fastest Growing Companies list https://www.steadily.com/press/inc-5000. We've also been recognized as one of the Best Landlord Insurance Companies in 2026 by CNBC https://www.cnbc.com/select/best-landlord-insurance-companies/, a Top 2025 Startup in Newsweek https://rankings.newsweek.com/americas-greatest-startup-workplaces-2025, in Investopedia's Best Landlord Insurance Companies https://www.investopedia.com/the-best-landlord-insurance-11705333, and we won Austin Business Journal's Best Places to Work in 2025 https://www.bizjournals.com/austin/c/best-places-to-work-austin-2025/35046/steadily-is-one-of-austins-best-places-to-work.html. We’re excited to meet you!