Sr. Manager Assortment

Job description

Company Description Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Job Description Role Summary: The Sr. Manager Assortment will lead the strategy, performance assessment, and continuous optimization of Tmart’s assortment across all operating countries. This is a critical regional role with direct impact on customer acquisition, retention, satisfaction, and overall business profitability. Assortment is the most influential lever within the organization, shaping customer experience, basket size (ABV), and order frequency. Given its complexity, balancing data-driven insights with market nuances and subjective judgment, this role requires a highly experienced leader capable of driving alignment and execution across multiple stakeholders and markets. What's On Your Plate: Assortment Strategy & Performance Management Own and evaluate the end-to-end performance of Tmart assortment across all countries. Identify assortment gaps and opportunities through deep analysis of customer behavior, sales trends, and category performance. Define and drive assortment optimization strategies to improve key business metrics, including ABV, conversion, and retention. Monitor and assess the performance of newly listed SKUs, recommending country-specific action plans. Assortment Optimization & Efficiency Lead assortment rationalization initiatives to improve efficiency, reduce redundancy, and optimize inventory health. Develop and execute strategies for the liquidation of discontinued or slow-moving stock. Leverage search data and customer demand signals to inform assortment planning and expansion. Category & Product Management Oversee both front-end (customer-facing) and back-end (inventory and supply) categories. Ensure the right mix of brands, suppliers, and products tailored to each market. Continuously refine category strategies based on performance insights and market dynamics. Stakeholder Management & Collaboration Work closely with local commercial heads, category managers, and country teams to align on priorities and execution. Influence and drive focus across countries, ensuring consistent adoption of assortment initiatives. Partner with central teams to implement regional assortment frameworks and best practices. Data Analysis & Business Impact Utilize a wide range of data points, including sales velocity, availability, customer relevance, and financial performance, to assess assortment effectiveness. Understand and manage the impact of assortment decisions on P&L, cash flow, and profitability. Drive initiatives that directly influence basket size (ABV) and order volume—key levers of business success. Project Leadership & Problem Solving Lead complex, cross-functional projects that impact customer experience and financial outcomes. Navigate ambiguity and develop actionable solutions for multifaceted assortment challenges. Ensure timely and effective implementation of initiatives across markets. Qualifications Proven expertise in Category Management, Assortment Strategy, and Range Optimization within grocery, retail, e-commerce, or Q-commerce environments Strong commercial acumen with the ability to translate customer demand, market trends, and supplier dynamics into profitable assortment decisions Advanced data analytics capability with strong command of Excel, SQL, BI tools (Looker, Power BI, Tableau, or similar), and ability to turn data into clear actions Deep understanding of customer behavior, missions, basket dynamics, search demand, and conversion drivers Experience building scalable assortment frameworks across multiple markets, store formats, or clusters Strong grasp of rationalization methodologies, including productivity analysis, duplication removal, substitution logic, and lifecycle management AI fluency with a transformation mindset; able to leverage automation, predictive tools, and emerging technologies to modernize commercial decision-making High ownership mentality with the ability to independently lead ambiguous, high-impact initiatives end-to-end Excellent stakeholder management skills across Commercial, Operations, Supply Chain, Finance, Product, and senior leadership Strong communication and executive storytelling skills; able to simplify complex topics into decision-ready recommendations Fast-paced operator comfortable balancing strategic projects with weekly business performance management Experience in MENA or multi-market regional environments preferred Additional Information Join Our Vibrant Team in Dubai at City Walk, Where Work Meets Innovation and Fun! Grow With Us : We're all about growth and recognition, both professionally and personally. Your journey of development starts here. Diverse & Inclusive: With colleagues from across the globe, our diversity is our strength. Everyone’s welcome in our inclusive environment. Make a Difference: Join the team behind the fastest-growing online food ordering network. Your work here really counts. Fun & Community: Our company events, cultural outings, and sports activities aren’t just fun; they’re a way to bond with our amazing team. Daily Perks: From fresh fruits and coffee in our lounges to wellness rooms, we’ve got perks that make every day better. Health & Wellness : With sponsored healthcare and gym memberships, we care about your wellbeing.