Sr. Manager, Kitchen Equipment, International

Job description

Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world. Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities. RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc. Our opportunity: The Sr. Manager, Kitchen Equipment, International oversees equipment solutions within EMEA, APAC, Latin America & Caribbean regions managing the lifecycle of kitchen and restaurant equipment to enhance operational efficiency and franchisee profitability. This position collaborates cross-functionally & cross-regionally. Reporting to the Head of International Operations, the role combines strategic planning, project management, technical knowledge, and problem-solving to support the brand's operational goals. RBI follows a 5 day, in-office work schedule to support collaboration. Candidates should be comfortable working onsite 5 days per week. Your roles & responsibilities: Strategy & Communication In collaboration with regional leads, procurement & other function design, fine-tune & lead the strategy for International Equipment. Lead effective project communication to senior leadership, cross-functional teams & the franchise community. Management & Innovation Manage the full portfolio of equipment solutions, focusing on optimizing reliability, performance, and ease of in-restaurant execution. Identify and analyze opportunities for improvements in current equipment and new product offerings. Lead innovation efforts from concept to execution, collaborating with vendors and internal stakeholders to test and deploy equipment that meets operational standards. Project Management Oversee multiple equipment projects aligned with brand goals, including timelines, resource allocation, and cross-functional collaboration. Manage project communication, providing updates and reports to all stakeholders, and ensure alignment with franchisee needs and brand objectives. Maintain the Approved Equipment List (AEL) and conduct quarterly reviews on warranty, performance, and service agreements with vendors. Testing & Validation Conduct lab and field testing, using time and motion studies and performance data to validate new equipment and identify enhancements. Gather feedback from franchisees and field teams, analyzing results to develop actionable recommendations. Ensure rigorous testing protocols and document findings to drive continuous improvement and consistency in restaurant operations. Implementation & Support Support restaurant locations with technical resources, procedural guides, and training materials for equipment deployment. Act as a problem-solving resource for field teams, providing troubleshooting support and collaborating on operational adjustments. Facilitate equipment updates, menu changes, and software upgrades across the system as required. Your skills & experience: 3+ years of experience in kitchen equipment management, restaurant operations, or project management within the food service industry. Strong technical skills in equipment design, testing, and project management. Advanced proficiency in Microsoft Excel and PowerPoint for data analysis and presentation. Ability to manage complex projects, using data and feedback to drive decision-making. Experience with data visualization and process simulation tools is an asset. Excellent verbal and written communication skills, capable of presenting information to diverse audiences. Proven ability to build and maintain relationships with vendors, franchisees, and cross-functional teams. Willingness to travel (0-25%) for project-related tasks, primarily within the EMEA region. Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support. Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.