Sr Manager, Regional Program Delivery Lead, Microsoft Solutions

Job description

Summary Are you an experienced and forward-thinking Project Leader with a strong track record in delivering complex technology programs and projects? If you are passionate about leading high-impact initiatives and bring AI proficiency as a core skill in driving modern, intelligent delivery approaches, this is an exciting opportunity to join Avanade, a global leader in technology consulting. In this role, you will play a key part in delivering innovative, high-quality solutions, building trusted client partnerships, and contributing to sustained business growth. As a Project Delivery Lead, you will drive the end-to-end delivery of large-scale Microsoft Opportunities-(Azure, Dynamics ERP/CRM, Power Platforms etc) implementations across Southeast Asia, ensuring outcomes are achieved on time, within budget while client management across boards internal of deals, and to the highest quality standards. You will bring strong strategic and delivery leadership to manage complex fixed-price engagements, engage senior stakeholders, and steer execution, decision-making, and overall delivery success across the project lifecycle. Join us in delivering transformative solutions, building trusted client partnerships, and strengthening our position as a leading provider of innovative digital and enterprise solutions. Together we do what matters. Key Responsibilities Lead and deliver technology project implementations across multiple countries, ensuring successful execution within a regional delivery model. Interpret and manage contractual obligations, ensuring alignment with scope, commercial terms, and client expectations throughout the project lifecycle. Operate within consulting and solution implementation environments, driving structured delivery while adapting to client-specific needs. Engage confidently with CXO and senior business stakeholders, manage escalations, navigate complex situations, and build long-term, trusted client relationships. Apply technical expertise in Microsoft Opportunities represented, i.e Dynamics 365 ERP/CRM (or equivalent) to: Challenge and guide delivery teams Contribute to architecture and integration discussions Drive informed solution decisions Lead cross-functional teams by driving accountability, resolving conflicts, and maintaining delivery momentum, especially in high-pressure environments. Navigate and manage projects across Southeast Asia (SEA) by adapting to regional nuances, diverse teams, and varying client expectations. Leverage AI capabilities within the SDLC (where applicable) to improve delivery efficiency, innovation, and overall project outcomes. Manage commercially sensitive fixed-price projects end-to-end, ensuring strong governance across: Scope and change management Project planning and scheduling Financial tracking and cost control Risk identification and mitigation Delivery execution and quality Drive results and continuous improvement in ambiguous or unstructured environments, proactively identifying opportunities to enhance outcomes. Foster a customer-centric culture, building strong relationships while leading, mentoring, and developing high-performing teams. Independently manage large, complex Across BU/Practice Domains within Avanade i.e ERP/CRM programs end-to-end, ensuring successful delivery from initiation through to closure. . Skills and experiences Bachelor's degree in a business or technology-related field will be advantageous. We value a combination of hands-on expertise and educational background to achieve excellence in our projects. 12+ Years of total working experiences Experienced in Technology Project Implementation across Regional scope, more than 3-5 countries Profound understanding of contract terms and interpretation, coupled with excellent customer expectations management skills Experienced working within Consulting / Solution Implementation environments Confident engaging CXO/business leadership, handling escalations, managing difficult conversations, and building trusted client relationships. Technical depth in Microsoft Platforms, preferably in Dynamics 365 ERP / CRM, Power Platforms, or relevantly to challenge delivery teams, understand architecture/integration discussions, and drive solution decisions. Command respect from cross-functional teams, drive accountability, manage conflicts, and lead high-pressure delivery environments effectively. Understand SEA regional nuance, diverse workforce dynamics and client's expectations in this region Would be great if you have experienced in AI proficiency in delivering SDLC Prior experience managing commercially sensitive fixed-price projects is mandatory. The candidate must demonstrate strong governance in scope management, project planning, financial control, risk management, and delivery execution. Prior experience managing commercially sensitive fixed-price projects is mandatory. The candidate must demonstrate strong governance in scope management, project planning, financial control, risk management, and delivery execution. Results-oriented mindset, with a self-directed ability to thrive in an unstructured environment and drive positive change Customer-oriented attitude and outstanding interpersonal skills, along with strong people management abilities to lead and mentor team members Candidates must have proven experience independently managing large, complex projects preferably within ERP/CRM implementations end-to-end. .