Sr. Market Research Analyst

Job description

**About Us** At VISASQ/COLEMAN, we connect businesses with hard-to-find expertise through our extensive global network of subject matter experts. VISASQ/COLEMAN is a partnership formed by VisasQ Inc., Asia's leading expert network and the only publicly traded company in our field. Through VisasQ’s merger with Coleman Research, a trusted expert service provider with over 20 years of experience, VISASQ/COLEMAN offers tailored consulting solutions for consulting firms, asset management funds, and corporations seeking primary research insights. Our mission is to eliminate barriers to knowledge by facilitating direct exchanges of critical insights across industries. We take pride in utilizing our comprehensive internal database of qualified experts, along with our ability to custom recruit specialists for each project, ensuring our clients receive timely and relevant information to inform their decision-making processes. With offices in Phoenix, Raleigh, New York, United Kingdom, Hong Kong, Bogotá and Japan, we empower our clients to navigate complex markets and gain a competitive edge. Join us in revolutionizing informed decision-making by transforming how businesses access expert insights. For more information, visit our [website](https://www.colemanrg.com/careers/). **Opportunity:** As a Senior Market Research Analyst, you will support survey projects from start to finish. This includes reviewing questionnaires, testing links, managing data quality, and assisting with client communications. The role is ideal for someone who enjoys detail-oriented work and is ready to grow their skills in project management and client engagement within a fast-paced, supportive team. You will work closely with colleagues across the U.S., EMEA, and APAC contributing to a truly global research team. To support collaboration and client coverage, we are looking for someone based on the U.S. East Coast, with a strong preference for Raleigh, NC. **Key Responsibilities:** - Manage responsibilities for assigned survey projects, including: Reviewing questionnaires and providing constructive feedback Testing survey links and compiling feedback from stakeholders Conducting data quality reviews and final checks Compiling and preparing final raw data files for client delivery - Assist in assessing survey feasibility and developing quotes and proposals - Participate in client intake and project management calls - Coordinate day-to-day communication with clients under guidance from Associate or Market Research Managers - Monitor survey fieldwork using Qualtrics or similar platforms; support basic programming tasks when needed - Use ERM tools at a basic level to manage records, search projects, and track progress - Support vendor communication and develop vendor management skills on assigned and collaborative projects - Maintain accurate records in CRM and use PowerBI to review client activity and performance data - Escalate any project-related risks or issues to senior team members as needed - Contribute to a collaborative team culture and support process improvement efforts This position offers a unique opportunity to thrive in a dynamic environment and contribute meaningfully to our clients’ success while driving your own professional growth. *The above job description is not intended to be all-encompassing; rather, it provides a general description of the types of duties a Senior Market Research Analyst can be expected to perform. The nature of the expert network industry allows for a variance in day-to-day tasks as Senior Market Research Analyst respond to ever-changing client needs. The types of tasks performed, and the amount of time spent on certain tasks will vary according to client type, client need, and the macro environment of the industries in which our clients operate.* **Ideal Candidates Will Have:** - Bachelor’s degree or equivalent - 3+ years of experience in quantitative market research, preferably in B2B - Familiarity with both online and CATI survey methodologies - Working knowledge of Qualtrics (or similar platforms); comfortable supporting survey setup and send-outs - Basic proficiency with ERM systems, CRM platforms, and PowerBI - Strong attention to detail and excellent organizational skills - Confident communicator with experience in client-facing roles - Ability to manage multiple deadlines and shifting priorities - Skilled in Excel and the Microsoft Office suite - Proactive, collaborative, and motivated to grow in a fast-paced environment - Agile research experience and global collaboration interest a plus **Note:** Must be authorized to work in the United States. **Why Join Us?** At VISASQ/COLEMAN, we are committed to your professional growth and success. Our employees are our most valuable assets, which is why we offer: At VISASQ/COLEMAN, we are committed to your professional growth and success. Our employees are our most valuable assets, which is why we offer: - **Competitive Salary & Bonuses:** Benefit from a rewarding compensation package that includes performance-based bonuses, which may be awarded on a quarterly or annual basis, depending on your role. - **Excellent Health Benefits:** We cover high percentages of insurance premiums, and if you opt for a qualifying HDHP, we offer employer HSA contributions. - **401K Contributions:** Planning for your future? We’ve got you covered! - **Flexible Working Environment:** Depending on location, this role may be fully remote or follow a hybrid work model, requiring only 10 in-office days per month. - **Generous Time Off:** Enjoy Responsible Paid Time Off, 7 sick days, and observe 12 holidays off. - **Parental Leave:** Take time off to support and bond with your growing family, ensuring new parents can adjust to their new roles. - **Ongoing Learning and Development:** Our training aligns with our core values, ensuring you have the resources and skills to excel throughout your career.