Sr. Product Manager

Job description

About AKASA At AKASA, our mission is to build the future of healthcare with AI. As the leading provider of generative AI solutions for the healthcare revenue cycle, we help health systems comprehensively capture and communicate the full patient clinical journey. By empowering health systems to streamline their operations, they can focus on what matters most - delivering quality patient care. We have raised over $205M in funding from investors such as Andreessen Horowitz, BOND, and Costanoa Ventures. This is the most exciting time to join AKASA. Revenue bookings for our new AI-native product suite have grown over 20x since launching in 2024. In this time, we have broken our record for the largest deal in company history three times consecutively. This growth is driven by the massive improvement we are generating for our customers across clinical quality and documentation accuracy, both top priority areas for health system leaders. Our deployments have been recognized nationally as "one of the most comprehensive real-world uses of GenAI in healthcare finance to date" (link https://hitconsultant.net/2025/10/13/cleveland-clinic-deploys-genai-for-coding-and-cdi-across-enterprise-powered-by-akasa/). Our customer base represents more than $120B+ in net patient revenue and includes the most innovative health systems in the country, like Cleveland Clinic, Duke, Stanford, and Johns Hopkins. Some of our recent recognitions include being named one of America's Top Startup Employers 2026 by Forbes, #1 most promising healthcare RCM startup of 2025 by Black Book Market Research, and one of the fastest-growing GenAI startups to watch by AIM Research. Our CEO was ranked among the “Top 50 Healthcare Technology CEOs” by the Healthcare Technology Report, and we have been certified as a “Great Place to Work” for the past 6 years in a row. We’re building on this momentum to redefine what’s possible in healthcare. We’re looking for exceptional people to help us accelerate that reality. About the Role As a Senior Product Manager, you’ll own one of AKASA’s flagship products in our Clinical Documentation and Medical Coding suite. This product suite improves the quality of physician documentation, helps clinicians identify missing diagnoses, converts documentation to medical codes and ensures financial integrity for health systems. These products help thousands of clinicians and revenue cycle staff tackle some of the most challenging and high-impact patient encounters in U.S. healthcare. You’ll be in a high-leverage role in a uniquely scaled organization: a small, elite group of PMs partnered with a substantial, world-class engineering and ML team. Together, you’ll work on truly AI-native products that deliver hundreds of millions of dollars in measurable value for our customers. You’ll collaborate closely across multiple functions - engineering, machine learning, design, finance, and go-to-market, to shape, build, and launch AI-native products. Your key partners include: - Customer Design Partners – Leaders and frontline staff from some of the most prominent health systems in the world (e.g., Cleveland Clinic), collaborating with us as design partners for rapid testing and deployment. This article https://www.beckershospitalreview.com/healthcare-information-technology/ai/cleveland-clinic-expands-revenue-cycle-ai-partnership-with-akasa/ describes one of our most recent deployments. - Engineering & ML – An extraordinary internal team that doesn’t just apply third-party LLM APIs but trains net-new models in-house to achieve breakthrough performance beyond what’s possible off the shelf. Our ML researchers regularly write about their cutting edge work (link 1 https://akasa.com/blog/ring-attention/, link 2 https://akasa.com/blog/multiple-instance-learning/). - Internal Domain SMEs – AKASA team members, who are industry-leading experts in their domain, who you can partner closely with to ensure products are deeply grounded in real-world user needs (link https://www.linkedin.com/posts/akasahealth_why-generative-ai-is-cdis-next-leap-forward-activity-7369349805678043137-sjiy?utm_source=share&utm_medium=member_desktop&rcm=ACoAAAJH0kcB1Xcz8G2whi0RcoXCL_bvI2I5ft0). This is an opportunity to define how AI truly reshapes healthcare operations, building products that are not only technically exceptional, but meaningfully improve how we capture the complete patient clinical journey. What You'll Do Strategize. - Generate ideas for new products we might bring to market or strategic features to add to existing products working with customers, prospects, marketing and industry experts. - Evaluate and recommend new product ideas by attractiveness (economics, feasibility etc.). - Develop deep knowledge on product areas (expert interviews, research etc.). - Develop roadmaps, product requirement documents and plans to align resources and act on new product ideas. Execute. - Lead R&D resources to execute on new product ideas working closely with engineering leaders in particular. - Provide product leadership to implementation teams implementing products. - Own the performance of the products in the market working closely with supporting cross functional teams. - Develop supporting product materials working in collaboration with internal teams like marketing and implementation. Align. - Prepare impactful presentations for internal and external communications. - Interact frequently with Executive and Functional leaders in strategizing and executing on product initiatives. - Present to, converse with, and learn from prospects and customers. Skills & Qualifications - Strong educational attainments through the undergraduate or graduate level. - Ability to operate in highly complex and ambiguous business environments. - 5+ years of product management experience in software enterprises or startups. - Effective verbal and written communication for internal and external audiences. - Traits - Acting with urgency and conviction - Product taste - Intellectual vitality - Grit - Coachability and professionalism - Preferred: previous Artificial Intelligence and Machine Learning product experience, previous healthcare experience, previous revenue cycle experience What We Offer - Flexible paid time off (PTO) - Expansive coverage for health, dental, and vision - Employer contribution to Health Savings Accounts (HSA) - Generous parental leave policy - Full employee coverage for life insurance - Home office stipend - Cell phone/internet reimbursement - Company-paid holidays - 401(K) plan Compensation - Based on market data and other factors, the salary range for this position is $185,000 - $240,000 + Equity. However, a salary higher or lower than this range may be appropriate for a candidate whose qualifications differ meaningfully from those listed in the job description. The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We’re committed to doing the best work of our lives, together. Come see if we're the right team for you. AKASA is a proud equal opportunity employer and we believe that a diverse and inclusive workforce is an imperative. We welcome people of different backgrounds, genders, races, ethnicities, abilities, sexual orientations, and perspectives, just to name a few. We do not discriminate based upon any protected class and we encourage candidates of all identities and backgrounds to apply. AKASA considers qualified applicants regardless of criminal histories in accordance with the San Francisco Fair Chance Ordinance. http://sfgsa.org/modules/showdocument.aspx?documentid=11600 AKASA is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at recruiting@akasa.com.