Sr. Product Manager, Payors

Job description

### About the Company: Octave is a modern behavioral health practice creating a new standard for care delivery that’s both high-quality and accessible. With in-person and virtual clinics in multiple states, the company offers evidence-based individual, couples, and family therapy, while pioneering relationships with payers to make care more affordable through insurance. By raising the bar on how care is delivered and how providers are supported, we are building a sustainable system that values equity, affordability, and effectiveness. ### About the Role: Octave is seeking a Sr. Product Manager, Payers to join our distributed Product team, focused on driving success for key enterprise insurance payer relationships. This role will be central to strengthening the enterprise buyer experience, improving conversion growth, and scaling strategic partnerships that expand access to Octave’s mental health services. The ideal candidate brings deep experience working in client-facing or enterprise partnership environments and can translate those insights into a clear, actionable product roadmap. You’ll partner closely with Business Development, Engineering, Design, Operations, and Client Success to deliver products and experiences that enhance engagement, demonstrate measurable financial impact, and align to payer and organizational goals. If you thrive at the intersection of business strategy, client partnership, and product innovation—and are motivated by improving access to quality mental health care—this is an opportunity to make a significant impact in a fast-growing, mission-driven company. **Duties/Responsibilities:** - Drive the end-to-end strategy and execution for payer vertical initiatives, ensuring product investments drive measurable business outcomes and improved enterprise client experience. - Partner closely with Business Development and payer stakeholders to understand partner needs, pain points, and opportunities, translating them into clear product requirements and priorities. - Collaborate across product squads to inform related roadmaps, ensuring alignment between payer-facing products and Octave’s broader platform strategy. - Define and maintain a prioritized roadmap that balances near-term delivery with long-term scalability and efficiency. - Lead discovery and validation efforts to evaluate new opportunities, ensuring initiatives are grounded in data, user insights, and business impact. - Develop and communicate business cases for product investments, articulating expected ROI and alignment with enterprise strategy. - Drive cross-functional execution with Engineering, Design, Operations, and Client Success to deliver on key milestones and ensure smooth partner implementations. - Analyze product performance and client feedback to identify optimization opportunities; run experiments and iterate based on data. - Represent the voice of the payer partner throughout the product lifecycle, advocating for an exceptional enterprise buyer experience. - Foster strong communication and collaboration across teams to ensure clarity, accountability, and consistent progress toward goals. **Required Skills**: - Proficiency with rapid hypothesis-driven experimentation and analysis - Operational mindset - Excellent communication and stakeholder management skills across technical and non-technical audiences - Analytical and data-informed approach to decision-making, with comfort presenting ROI and financial impact - Passion for Octave’s mission to expand access to high-quality mental health care - Comfort working in fast-paced and dynamic startup environment - Comfort collaborating with a distributed team - Passion for our mission **Education & Experience** - 5+ years of experience in Product Management, ideally in a B2B or enterprise SaaS environment - Proven success leading complex, cross-functional initiatives with measurable business or financial outcomes - Strong client-facing experience, with the ability to translate business needs and feedback into product strategy - Demonstrated ability to balance strategic thinking with hands-on execution - Experience collaborating across distributed teams and dynamic environments ### ### Physical Requirements: - Prolonged periods sitting at a desk and working on a computer. - Must be able to frequently communicate with others through virtual meeting applications such as Zoom and Google Meet. - Must be able to observe and communicate information on company provided laptop. - Move up to 10 pounds on occasion. - Must be eligible to work in the United States without sponsorship now or in the future. ### ### Octave's Company Values: The below values drive our day-to-day operations. - **We’re human beings first.** We operate with empathy and kindness – with our clients, with our collaborators, and with ourselves. - **People deserve better than status quo.** We’re willing to tackle the intractable problems, no matter how big, because someone should. We ask big questions, we craft big solutions, and we challenge ourselves and others to make it happen. - **No bystanders. No stars. No tourists.** Each person has been selected to be here, and with that comes a responsibility to bring your expertise, share your ideas, and help make this company better. - **Partnership paves the path ahead.** We don’t operate in a silo, internally or externally. To transform the system, we believe in working with others to create something bigger, better, and stronger. - **Quality is crucial at scale.** Quality is core to our business, and we refuse to sacrifice it as we grow. - **Progress is a process.** In the pursuit of progress, we iterate, reflect, learn, adjust – and always leave things better than we found them. - **There are people behind every data point.** We recognize that numbers tell only one part of the story, and we also do the work to understand impacts at the individual level. ### Compensation: Octave is committed to pay equity. To maintain our commitment to pay equity, Octave will follow Pay Transparency regulations on allopen job postings. Current Pay Transparency laws require companies to include a position's salary or hourly wage range (not including bonuses or equity-based compensation) in any internal or external job posting. This requirement extends to job postings published by a third party at an employer's request. Octave will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Octave’s legal duty to furnish information. Starting pay for qualified applicants will depend on a combination of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is set forth below and this range may be modified in the future. The salary range for zone 1 (all states, excluding those in zone 2 or zone 3, and D.C.) is $132,100 - $153,100. The salary range for zone 2 (CO, HI, MD, RI) is $145,300 - $168,400. The salary range for zone 3 (AK, CA, CT, MA, NJ, NY, WA) is $152,000 - $176,000. All zones are eligible for equity in the form of stock options. Additionally, this position is eligible for the following benefits: company sponsored life insurance, disability and AD&D plans. Voluntary benefits such as 401k retirement, medical, dental, vision, FSA, HSA, dependent care and commuter/parking options are also available. Octave offers generous Paid Time Off as well as paid parental leave benefits. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. **Application Instructions:** Please complete the following application. Please note that the U.S. Equal Opportunity Employment Information questions below are used for the purposes of EEOC reporting and are optional to complete. Octave is unable to change these questions and we acknowledge that many of the U.S. Equal Opportunity Employment Information questions are not inclusive or affirming of all aspects of cultural identity. Octave is committed to an inclusive workplace environment, and this information will not inform how we approach hiring or employment.