Sr. Sales Development Representative

Job description

SuperDial is transforming how healthcare organizations manage high-volume, repetitive payer phone work. Our AI voice agents automate revenue cycle workflows such as eligibility checks, prior authorizations, claim status, credentialing, enrollment, and other payer-facing administrative tasks. Healthcare teams spend countless hours navigating phone trees, waiting on hold, speaking with payer representatives, and documenting outcomes. SuperDial helps reduce that manual burden by automating payer calls end-to-end and logging structured results back into existing systems. We are growing quickly and building a team of thoughtful, ambitious people who are excited to modernize healthcare operations. About the Role SuperDial is hiring a Senior Sales Development Representative to help create qualified pipeline across healthcare, revenue cycle, and provider operations markets. In this role, you will partner closely with the Growth Lead and sales team to identify target accounts, build thoughtful outbound strategies, engage healthcare and revenue cycle buyers, and create qualified opportunities for SuperDial’s commercial team. This is a great opportunity for someone who has already demonstrated success in outbound sales development and is excited to bring that experience into a complex, high-impact market. The right person is energized by research, strong messaging, high-quality prospecting, and the opportunity to help shape how SuperDial reaches new customers. What You’ll Do - Source and qualify target accounts across healthcare organizations, revenue cycle management companies, provider groups, MSOs, DSOs, billing companies, and other priority segments. - Build targeted account lists using research, ICP judgment, and clear prioritization criteria. - Prospect into revenue cycle, operations, finance, billing, and healthcare administrative leaders. - Run personalized outbound sequences across cold call, email, LinkedIn, and other channels. - Lead with relevant pain points such as payer call volume, hold times, AR delays, denials, backlogs, staffing constraints, and administrative inefficiency. - Ask thoughtful discovery questions to understand workflow pain, operational urgency, current process, account fit, and potential business impact. - Create clean, well-qualified handoffs to Account Executives, including account context, buyer pain, qualification notes, and recommended next steps. - Test messaging and share what is resonating across different account types, buyer personas, and use cases. - Maintain excellent CRM hygiene, including accurate activity tracking, account notes, follow-up tasks, qualification detail, and funnel visibility. - Partner with the Growth Lead and Account Executives on territory strategy, account prioritization, campaign design, and outbound experiments. - Share market feedback with Sales, Marketing/Growth, Product, and Customer Success to help improve positioning, targeting, and customer understanding. - Help build repeatable outbound learnings and playbooks as SuperDial scales its go-to-market motion. - Represent SuperDial with credibility, curiosity, and professionalism in every prospect interaction. What We’re Looking For - 3+ years of SDR, BDR, or sales development experience in B2B SaaS, healthcare technology, revenue cycle, workflow automation, or another complex sales environment. - Demonstrated success creating qualified meetings or pipeline through outbound prospecting. - Strong cold calling, email writing, social selling, sequencing, qualification, and objection-handling skills. - Ability to simplify a technical product and connect it to buyer pain in a clear, relevant way. - Strong account research skills and judgment around where to spend time. - Comfort prospecting into operational, revenue cycle, finance, billing, or healthcare administrative buyers. - Excellent written communication, including concise personalized copy that does not sound generic or over-automated. - Strong organization, follow-through, and attention to detail. - Comfort using CRM and sales engagement tools. - Curiosity about healthcare operations, revenue cycle management, and AI-powered automation. - Resilience, coachability, and a high ownership mindset. - Team-first approach and willingness to share learnings that help the broader go-to-market team improve. - Ability to work from our New York office on a hybrid basis. Nice to Have - Experience selling or prospecting into healthcare organizations, provider groups, billing companies, RCM teams, MSOs, DSOs, healthcare operations teams, or payers. - Familiarity with revenue cycle workflows such as eligibility verification, prior authorization, claim status, denials, credentialing, enrollment, payer follow-up, AR operations, or billing workflows. - Experience in a fast-growing startup environment. - Experience working closely with Account Executives on territory strategy, account planning, outbound campaigns, or pipeline generation. - Experience using tools such as Salesforce or HubSpot, Outreach or Salesloft, Apollo, Clay, ZoomInfo, or Gong. - Experience helping improve SDR messaging, playbooks, onboarding, or peer coaching. Why Join SuperDial SuperDial is solving a mission-critical problem in healthcare operations. Payer phone calls are time-consuming, expensive, and operationally painful. Our product helps healthcare teams automate repetitive calls, reduce manual work, improve throughput, and unlock capacity for revenue cycle teams. This is an opportunity to join an early go-to-market team where your work will directly influence pipeline, revenue growth, messaging, and how we bring a timely AI product to market. You will have meaningful exposure to sales leadership, cross-functional partners, and company leadership, while helping shape how SuperDial builds outbound pipeline in a market with clear pain, high ROI potential, and significant room for better technology. Compensation The expected base salary range for this role is $80,000–$90,000, with total on-target earnings of $110,000–$120,000, plus equity and benefits. Actual compensation may vary based on experience, skills, and qualifications.