Sr. Sales Operation Specialist

Job description

JOB DESCRIPTION: Major Responsibilities: Collect, consolidate, and analyze consumer channel sales forecasts; closely track sales achievement and identify enhancement plan. Conduct regular competitor monitoring and market landscape analysis, including competitor performance, key initiatives, pricing/promotion trends, and channel strategies. Analyze market share performance across key consumer channels and e‑commerce platforms, identify growth opportunities, risks, and gaps versus competitors, and provide actionable insights to sales planning and management. Coordinate with cross-functional teams and key stakeholders to ensure smooth and efficient execution of operational processes across consumer channels. Act as a communication bridge between frontline sales teams and management by providing timely feedback on market dynamics, execution gaps, competitor movements, and potential business impacts. Support channel budget and resource control by tracking spending, monitoring ROI, cross Sales/MKT/CX, contributing to optimized P&L performance. Minimum Education Required : Bachelor degree, Good English spoken and written skills Minimum Experience Required: Sales operation role or data analyst more than 2 years, total working experience more than 4 years. Background of OTC, nutrition, and medical devices is preferred. FMCG/agency background is welcomed as well. • Excellent written and verbal communication skills and interpersonal relationship skills • Ability to quantify abstract conceptual data into concrete analysis • Good problem-solving, organizational, analytical, and critical thinking skills • Proven expertise in MS Office Suite The base pay for this position is N/A In specific locations, the pay range may vary from the range posted. JOB FAMILY: Sales Support & Administration DIVISION: ADC Diabetes Care LOCATION: China > Shanghai : 388 W. Nanjing Road, Ciros Plaza ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Not specified MEDICAL SURVEILLANCE: Not Applicable SIGNIFICANT WORK ACTIVITIES: Not Applicable