Sr Sales Operations Analyst

Job description

Primary Function of Position The Sr. Sales Operations Analyst partners with Taiwan Commercial leadership and cross-functional teams to drive business performance through data-driven insights, effective planning, and operational excellence. This role supports key Sales Operations activities including business analytics, performance management, territory and quota planning, customer targeting, and sales incentive programs. The Analyst translates complex data into actionable insights and develops analytical solutions that enable informed commercial decision-making. Roles & Responsibilities Serve as an analytical business partner to Commercial leadership, providing insights and recommendations to support strategic and operational decisions. Analyze business performance, market trends, and growth opportunities to identify key performance drivers and areas for action. Develop and maintain dashboards, analytical models, and reporting tools to support performance management and business planning. Support core Sales Operations processes, including territory and quota planning, performance tracking, customer targeting and segmentation, and sales incentive programs. Collaborate with FP&A to conduct long-term business planning, forecasting, business reviews, and strategic commercial initiatives through data analysis and scenario modeling. Partner with cross-functional and global teams to drive alignment and execution of key commercial initiatives. Improve data quality and operational efficiency through process standardization, automation, and the adoption of new analytical technologies. Required Skills and Experience Bachelor’s degree in Business, Finance, Economics, Statistics, Data Analytics, or a related field. Minimum over 5 years of relevant experience in Sales Operations, Business Analytics, Commercial Operations, or a similar analytical role. Strong analytical, critical-thinking, and problem-solving skills, with the ability to translate complex data into business insights. Strong business acumen, intellectual curiosity, and the ability to navigate ambiguity. Self-motivated and resourceful, with a proactive approach to problem-solving and knowledge sharing. Strong attention to detail and commitment to data accuracy. Ability to work independently, manage multiple priorities, and collaborate effectively across functions. Strong stakeholder management, communication, and presentation skills, with the ability to clearly articulate insights and recommendations. Advanced proficiency in Excel; experience with SQL and Tableau is highly preferred. Experience with Salesforce or other CRM systems is preferred. Fluent in Mandarin and English, with strong written and verbal communication skills. Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws. We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws. U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status. Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process). For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. This position may be filled at a different job level than listed here depending on business need and/or on the selected candidate’s experience, knowledge and skills. Compensation will be based primarily on the job level at which the role is filled and the candidate’s qualifications, consistent with applicable law. At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints. As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible. Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves. Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.