Sr. Salesforce Systems Administrator

Job description

Job Title: Sr. Salesforce Systems Administrator Location: Mexico (Remote) Job Type: Full-time, Remote. Bullpen Talent is seeking a Sr. Salesforce Systems Administrator on behalf of our client: a leading, PE-backed, B2B AI technology company that helps teams plan, connect, and perform in the workplace. In this role, you'll shape the systems that power their go-to-market engine while partnering with leaders across Sales, Customer Success, Finance, and Revenue Operations. Day-to-day involves building scalable workflows, modernizing the AI-enabled revenue technology stack, and helping create a trusted data foundation that allows the business to move faster and make better decisions. Key Responsibilities - Oversee system architecture, platform governance, administration, and performance for a Salesforce instance supporting 250+ users. - Architect scalable Salesforce solutions that optimize revenue operations, sales forecasting, approval management, and customer lifecycle workflows. - Direct platform security, user access, single sign-on (SSO), multi-factor authentication (MFA), permission structures, and compliance initiatives. - Construct and refine Salesforce flows, system configurations, automated processes, and validation rules. - Manage the DealHub CPQ platform while driving continuous improvements across quote-to-cash operations. - Architect, maintain, and troubleshoot cross-platform integrations within the GTM ecosystem, including HubSpot, Gong, Accord, Gainsight, BigQuery, Fivetran, and prospective applications. - Evaluate, deploy, and streamline AI-powered workflows utilizing Model Context Protocol (MCP) connectors and modern automation tools. - Ensure high data integrity through governance frameworks, routine audits, validation strategies, and active monitoring. - Develop reports and executive dashboards that deliver clear visibility into pipeline, ARR, revenue forecasting, and key operational metrics. - Partner with cross-functional stakeholders across Sales, Customer Success, Finance, RevOps, and IT to convert business requirements into scalable technical solutions. - Head release management practices, platform enhancements, technical documentation, end-user training, and continuous improvement efforts. - Pinpoint opportunities where AI agents can automate repetitive operational tasks while upholding quality standards and governance. Must-have - Over 5 years of experience managing Salesforce platforms within a SaaS Go-To-Market or Revenue Operations setting. - Extensive background in configuring Salesforce settings, system automation, security frameworks, and overall platform governance. - Direct, practical experience utilizing enterprise quote-to-cash systems like DealHub, Salesforce CPQ, or comparable solutions. - Proven track record of designing and maintaining enterprise-level integrations, webhooks, and REST APIs. - Demonstrated history of establishing scalable frameworks for reporting, validation, and data governance. - Solid grasp of Salesforce architectural principles, Apex basics, validation rules, and Salesforce Flows. - Skilled in assisting executive leadership through strategic initiatives and high-level operational reporting. - Talent for translating complex technical ideas into clear, accessible language for business partners. - High level of ownership with a proven ability to prioritize, execute effectively, and drive ongoing system enhancements. - Proficient in AI capabilities—including prompt engineering, evaluating AI-driven workflows, managing AI assistants, and recognizing automation possibilities while preserving governance and human supervision. Why Join? - Work within a culture of trust, respect, growth, and impact. - Be part of a performance-based company that hires on merit and values building at light speed. - Opportunity to work with leading AI technology and serve as an Agentic AI early adopter.