Sr. Specialist - Content Management 4C

Sr. Specialist - Content Management Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at and on LinkedIn , YouTube , X , and Facebook . Job Description Responsibilities: Manage, maintain, and optimize the content management system (CMS) to ensure smooth operations, accuracy, and scalability. Develop and execute content strategies that enhance user experience, engagement, and alignment with organizational goals. Ensure accuracy, consistency, and relevancy of content published across digital platforms. Collaborate with cross-functional teams (marketing, product, design, IT) to align content initiatives with brand and business objectives. Monitor, analyze, and report on content performance metrics, driving continuous improvement and optimization efforts. Contribute to content governance processes, ensuring compliance with brand standards and digital best practices. Stay updated on emerging CMS technologies, tools, and industry trends, applying insights to improve system efficiency and user experience. Qualifications Bachelors - Communication, Bachelors - Design, Bachelors - Graphic Design, Bachelors - Human Computer Interaction (HCI), Bachelors - Visual Communication Certifications Required Skills Content Management Systems (CMS), Content Strategy, Customer Experience (CX), Digital Content Creation, Google Analytics, High Fidelity Prototyping, JavaScript, Responsive Layout, User Experience (UX), User Interfaces (UI), Wireframing Language English Language Proficiency - Proficient - C2 Additional Job Location - Job Type Regular Master Skill List - Content Management Remote Type - Office Work Shift - Variable (India) Why join Genpact? • Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter • Make an impact – Help global enterprises solve business challenges that matter • Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.