Sr. Technical Account Executive (TAE)

Job description

Redox is on a mission to accelerate healthcare’s transformation with useful data. Redox Engine, a flexible interoperability platform, connects and powers real-time healthcare data exchange. With just one connection, data can be orchestrated across a growing network of 12,000+ systems and organizations, including 100+ electronic health record systems (EHRs). Redox processes over 1.2 billion messages per month across our health tech vendor, provider, payer, EHR, and life sciences customers. ### **Opportunity & Impact** As a Technical Account Executive, you will occupy a unique, high-leverage role at the intersection of sales strategy and technical architecture. You are a hybrid operator - part strategic closer, part systems architect - capable of navigating complex healthcare data conversations without a traditional "safety net." You will be responsible for the entire sales lifecycle, from initial technical discovery to final contract execution. Unlike traditional sales roles, you will independently scope integration workflows, map data requirements (HL7, FHIR, X12), and build technical trust with engineering leaders. You will be on the front lines, acting as the primary point of contact for both the "how it works" and the "how it scales" for our prospective partners. ### Job Responsibilities - Manage the end-to-end sales cycle for mid-market and enterprise prospects, from initial outreach to closing. - Conduct deep-dive technical discovery to understand a prospect's data environment, EHR footprint, and product architecture. - Independently scope and design technical solutions and integration workflows, reducing the need for Solutions Engineering support in the vast majority of deals. - Create and present high-impact technical demonstrations and architectural diagrams tailored to specific customer use cases. - Build and maintain a qualified pipeline of prospects within your assigned territory. - Collaborate with Product and Engineering teams to provide market feedback and handle rare, highly complex edge-case technical requirements. - Develop a deep understanding of the competitive landscape and articulate Redox’s technical superiority in the market. - Engage and negotiate with both technical (CTO, VP of Eng) and business (CEO, Procurement) stakeholders. - Manage, track, and report on all sales activities and technical scoping documentation within our CRM. - Work cross-functionally with Customer Success and Implementation to ensure a seamless transition from "closed-won" to "active-integration." ### Required Skills & Experience - 5+ years of experience in a technical sales, solutions engineering, or account executive role within the SaaS or health-tech industry. - **Hybrid Technical DNA:** Proven ability to lead technical scoping calls and architect integration solutions independently. - **Healthcare Interoperability Expert:** Strong working knowledge of healthcare data standards (HL7 v2, FHIR, CDA, X12) and the EHR landscape (Epic, Cerner, etc.). - Demonstrated experience managing complex, consultative sales cycles with a track record of meeting or exceeding quota. - Technical fluency in APIs, webhooks, cloud infrastructure (AWS/Azure/GCP), and authentication protocols (OAuth, TLS). - Ability to translate developer speak into business value for executive-level decision-makers. - Self-starter who thrives in autonomy and is comfortable being the sole technical resource on a deal. - Exceptional presentation skills with the ability to whiteboard complex data flows on the fly. - Consultative mindset with a passion for solving the plumbing problems of healthcare. - Adaptable and solution-oriented, with a bias toward action and hitting milestones. - Driven, competitive, and determined to achieve financial success while improving healthcare for patients. - Respectful, inclusive, and a team player who raises the bar for the entire Go-To-Market organization. - Comfort using AI tools (e.g., Claude, etc) to speed up deal prep, technical research, and account strategy. ### Preferred Skills & Experience - Familiarity with interoperability frameworks beyond standards (TEFCA, Carequality, CommonWell) - Prior background in software engineering or solutions architecture before transitioning to sales - Experience selling to digital health vendors, health IT companies, or within a vendor market segment specifically - Exposure to value-based care, RCM, or specialty-specific data workflows - Use AI tools (e.g., Claude) to accelerate technical scoping, prep, and account research - Redox is an AI-forward company and expects team members to build fluency with our approved AI toolset. - Comfort operating in a startup or scale-up environment with limited process infrastructure ### Software Platform/Tools - Required: SalesForce, Gong, Slack - Preferred: Confluence, Jira, Gong AI, Claude