Sr. Technical Project Manager

Job description

The Sr. Technical Project Manager leads project delivery across the enterprise systems and supply chain portfolio and leads the IT Project Management Office. The role reports to the Sr. Director, Enterprise Systems and supports the Chief Information Officer with portfolio reporting, prioritization, capacity, and resource planning. Scope covers NetSuite and the connected warehouse, inventory, logistics, e-commerce, point-of-sale, product development, and HRIS systems, including the Feld Consumer Products Phase 1.5 and Phase 2 program. ### Essential Job Functions - Enterprise Systems & Supply Chain Project Leadership: Lead project delivery across NetSuite, warehouse management, inventory, transportation and logistics, e-commerce, point-of-sale, product development, and HRIS, applying a practical hybrid Agile approach. - Feld Consumer Products Modernization Program Coordination: Coordinate Phase 1.5 and Phase 2 as one transformation program, tracking shared resources, processes, master data, integrations, and dependencies, including overlap with the point-of-sale implementation through year-end 2026. - IT PMO Leadership: Lead the informal PMO with the Junior Project Manager, IT Controller, and Systems Architect; set project standards and establish primary and secondary coverage across all IT projects. - Portfolio & Executive Reporting: Own the IT portfolio report to the Chief Information Officer and project reporting to stakeholders, presenting status, risk, dependency, and capacity in decision terms. - Demand Intake & Requirements Discipline: Ensure that work does not enter the committed backlog without adequate requirements, an identified business owner, an established priority, and appropriate change control. - Prioritization, Capacity & Resource Planning: Support the Chief Information Officer in prioritization, capacity, and resource planning, and identify competing demands between project delivery, maintenance, and support. - Maintenance & Support Backlog Coordination: Organize the support, maintenance, and enhancement backlog, coordinate its prioritization, and balance it against project commitments and available capacity. - Vendor & Implementation Partner Coordination: Coordinate enterprise vendors and system integrators on schedule, deliverables, milestones, dependencies, acceptance, and escalation. - Project Management Tooling & Standards: Own utilization of the IT project management platform, currently Asana, and keep project information current enough to be used directly for reporting. - AI & Development Project Participation: Work with the Sr. Manager, AI & Analytics, to coordinate delivery, dependencies, and sequencing between AI initiatives and the enterprise systems portfolio. ### Job Qualifications - Required: Bachelor's degree in Business, Information Systems, Supply Chain, Engineering, or equivalent practical experience. - Required: 7+ years of progressive project management experience delivering enterprise systems, ERP, or supply chain initiatives, with accountability for delivery outcomes. - Required: Experience leading projects across a connected ecosystem of ERP, warehouse management, e-commerce, point-of-sale, logistics, and the integrations between them. - Required: Working command of Agile methodology and the ability to run a practical hybrid approach. - Required: Experience coordinating enterprise vendors and system integrators, including scope, deliverables, acceptance, and escalation. - Required: Demonstrated experience producing executive portfolio reporting covering status, risk, dependency, capacity, and resource need. - Required: Hands-on ownership of an enterprise project management platform; Asana preferred. - Preferred: PMP, PMI-ACP, Certified ScrumMaster, or equivalent certification. - Preferred: NetSuite experience and consumer products, retail, or distribution environments. . - Manages execution discipline without adding unnecessary process. - Treats defined requirements, a named owner, and an established priority as entry conditions for committed work. - Sequences work to actual capacity and states plainly what is not being done. - Surfaces risk, dependency, and resource contention early. - Equally credible with business stakeholders, technical teams, and external partners. - Ability to communicate to executives in decision terms rather than task detail. - Ability to coordinate across functions without formal authority over the work. - Occasional travel to offsite facilities may be required.