Sr Technology Consultant - Apps & AI

Job description

**Overview** Microsoft Frontier Company is a global organization hosting over 6,000 strategic sellers, industry and security experts, elite engineers, world-class data scientists, architects, consultants, and delivery specialists. Together with our partners, we help Microsoft’s most strategic customers worldwide to address their specific challenges and provide comprehensive and industry-specific solutions that meet their unique needs. Our organization is at the forefront of innovation, driving value across the entirety of the customers’ digital and AI transformation journey through repeatable and customized cutting-edge solutions powered by Microsoft Cloud and AI. We take pride in embodying Microsoft's mission of empowerment, promoting a growth mindset, inspiring excellence, and fostering a culture of inclusivity where everyone is encouraged to share their unique perspectives and be their authentic selves. By joining our team, you'll have the opportunity to contribute to life-changing innovations that impact billions of people worldwide. As a **Sr** **Technology Consultant in Apps & AI** you´ll support the pre-sales process with solution shaping and be involved in implementing those solutions, providing oversight and leadership on workstreams across domains while adhering to Industry Solutions processes and security initiatives. You will align solutions with the intent of the architecture and provide input on staffing and skill requirements to define delivery capacity to Resource Deployment, Technical Delivery Managers (TDMs), and/or Project Managers. You will help identify opportunities to expand or accelerate the adoption and consumption of cloud and Microsoft technologies, facilitating, as appropriate, other team members to scale the business with existing customers by articulating value propositions of strategic Microsoft products and services and developing new offerings for the domain. This role is flexible in that you can work up to 80% from home Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. **Responsibilities** - Collaborate with internal stakeholders in the pre-sales process to understand customer business, technical, and security requirements and provide industry and technical input/ solution to shape the deal. - Map customer requirements to adopt and optimize Microsoft Cloud and AI solutions, with emphasis on Azure AI, Copilot Agents, application development, and data modernization. - Support drafting proposals, Statements of Work (SOWs), solution architectures, staffing requirements, and delivery estimates by contributing technical guidance and reusable solution approaches. - Communicate the business value of planned solutions to customers and partners, serving as a trusted advisor throughout the engagement lifecycle. - Facilitate technical workshops and customer conversations that explain architecture decisions, implementation approaches, security considerations, and expected business outcomes. - Identify technical and business risks across programs and projects, propose mitigations, and communicate dependencies, tradeoffs, and delivery considerations to customers and internal teams. - Manages escalations, analyzes situations, and coordinates appropriate resources to resolve issues by following delivery practices, considering cost implications, maintaining a security-first mindset and engaging in conversations with internal and external stakeholders (e.g., Customer Service and Support, Project Manager, Solution Architect, Product Group) as needed. - Act as an ambassador in the consumption of intellectual property (IP) by leveraging and/or modifying existing IP or creating repeatable content where applicable, and by providing feedback to improve Industry Solutions offerings and scale delivery quality. **Qualifications** #### **Required/Minimum Qualifications (RQs)** - Bachelor's Degree in Computer Science, Information Technology, Engineering, or related fieldAND 3+ years leadership experience in technology solutioning and consulting OR equivalent experience - This role requires proficiency in written, reading, and conversational Brazilian Portuguese and English, with the ability to communicate effectively with customers, executives, and cross-functional stakeholders. - **AI Experience** - LLM Orchestration & Agent Frameworks Hands-on experience with orchestration frameworks such as Semantic Kernel, LangChain, or LangGraph, building multi-step chains, tool integrations, and agent-based workflows. - Azure AI Ecosystem Experience with Azure OpenAI Service and Azure AI Foundry, including model deployment, capacity management, embeddings, and integration with Azure AI Search (Vector Search). - RAG (Retrieval-Augmented Generation) Ability to design and implement RAG solutions optimized for performance, accuracy, and cost, using Azure-native services and/or orchestration frameworks. - Agent-Based Design & Scaling Experience designing and implementing Agent Factory / AI Factory patterns, including reusable templates, shared components, governance standards, accelerators, and controlled autonomy to enable scaling across business domains. - Agent Capabilities & Enterprise Integration Knowledge of tool/function calling, connected agents, tool catalogs, and integration with enterprise APIs, including capabilities such as code execution, document processing, and web/data grounding. - Event-Driven AI Systems Experience designing event-driven agents reacting to enterprise signals such as queues, documents, tickets, emails, and operational workflows. - Prompt Engineering & Observability Strong understanding of prompt engineering, structured outputs, caching strategies, and LLM observability/monitoring practices. - Evaluation & Quality Frameworks Experience defining and executing evaluation strategies, including golden dataset creation, dataset curation, metric design, and use of frameworks such as RAGAS or Azure AI Foundry Evaluation SDK. - Responsible AI Solid understanding of Responsible AI principles, including security, guardrails, red teaming, AI safety, and ethical considerations. - **Architecture** **& Engineering** - DevOps & Automation Experience with Azure DevOps, GitHub Actions, and infrastructure-as-code tools such as Terraform, Bicep, and ARM Templates. Strong knowledge of CI/CD pipelines, YAML, PowerShell, and Python scripting, including automated testing (unit and UI). - Cloud Platform Expertise Deep knowledge of Azure cloud platform services, including compute, networking, identity, data, and AI services. - Development Languages Proficiency in modern programming languages, such as C#, JavaScript, and Python. - **Data & Application Foundations** - Data & Analytics Knowledge of data modeling, ETL/ELT pipelines, and modern data platforms such as Azure Data Factory, Microsoft Fabric, and Azure Databricks. - Application Lifecycle Management Solid understanding of Agile and Scrum methodologies, including full ownership across the application lifecycle. #### **Additional or Preferred Qualifications (PQs)** - 5+ years of leadership experience in relevant area of business. - Technical certifications based on domain (Azure Administrator Associate, DevOps Engineer Expert, Azure Solutions Architect Expert, Azure AI Engineer or similar). - Advanced in Professional Spanish This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. --- Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about [**requesting accommodations.**](https://careers.microsoft.com/v2/global/en/accessibility.html)