Sr. Test Implementation and Support (TIS) Application Scientist

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Position Overview The Sr. Tes t I mplement ation and Support ( TIS) Application Scientist is responsible for providing outstanding technical support to Abbott Cancer Diagnostics Phoenix laboratories perfo rming Next Genera tion Sequen cing (NGS ) . This position works individually or in collaboration with others on troubleshooting , ro ot cause analys is, and resolving laboratory assay issues in a timely manner . This position will also work on projects to bring enhancements of current products and processes to the lab or atory . This is an onsite position at our Phoenix location. Essential Duties Include but are not limited to the following: Receive and document incoming l aborat ory invest igation req uests . Work cooperatively with sta keh olders and internal functional departments to troubleshoot and resolve laboratory questions and requests in the areas of reagent, consumables, and assay related issues. Lead troubleshooting of laboratory issues through root cause analysis , experiment design, study execution, data analysis, and technical summary . Provid e technical advice on preventative action. Conduct bench level experiments within several product areas. Prepare technical experiment report s with all technical specification , information , and acceptance criteria and present to supervisor or project team. P rovid e technical and scientific input for decisions affecting project planning , experimental design , and workflow. Clearly and accurately summarize and document troubleshooting activities and experi ments. Prepare detailed technical validation/verification p lans, protocols, experimental design, data analysis, SOP s, and summari es to present to laboratory leade rship. Communicate la bora tory feedback regarding product requirements to the developmental team for designing and implementing new and existing products. A ct as the voice of the la borat ory when working on proces s improvements and validations. Draft and distribute content of enterprise-wide communications regarding incoming and outbound supplier communications . Contribute ideas to improve ro o t cause inv estigation s, lab o rat ory pr ac tices, va lidation s , metrics , and team processes . Comm unicates clearly with supervisor , tea m members, and pro ject sta keholde rs. Ability to provide technical and hands-on support to clini cal laboratory by phone, email , and onsite. Ability to identify , implement, and report on process improvements in the laboratory. Detail oriented with very strong organizational skills. Strong analytical and troubleshooting skills. Ability to maintain confidentiality of sensitive information. Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork. Support and comply with the company’s Quality Management System policies and procedures. Regular and reliable attendance. Ability to work designated schedule. Ability to lift up to 40 pounds for approximately 2% of a typical working day. Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 70% of a typical working day. Ability to grasp with both hands; pinch with thumb and forefinger; turn with hand/arm; reach above shoulder height. Ability to work on a computer and phone simultaneously. Ability to use a telephone through a headset. Ability to comply with any applicable personal protective equipment requirements . Minimum Qualifications Ph.D. in a life sciences field; Master’s degree in a life sciences field and 2 years of life sciences industry experience in lieu of Ph.D.; or Bachelor’s Degree in life sciences or related field and 4 years of life sciences industry experience in lieu of Ph.D. 3+ years of experience in the life sciences industry or a related field. 3+ years of experience analyzing data with tools such as Microsoft Office Excel or JMP. 2+ years of experience working in a molecular diagnostics/clinical laboratory. Professional working knowledge or coursework with molecular biology techniques and Real-Time-PCR Assays. Strong understanding of statistical and mathematical methods in biology/genetics . Proficient in Microsoft Office, especially Excel. Authorization to work in the United States without sponsorship. Demonstrated ability to perform the Essential Duties of the position with or without accommodation. Preferred Qualifications MB (ASCP ) c ertificat ion . 2 + years of NGS experie nce . 3+ years of experience working within Quality System Regulations and Service requirements defined therein . 1+ year of experience working in a technical support function including r oot cause a nalysis and data analysis. Experience using JMP and R for statistical analysis. The base pay for this position is $78,000.00 – $156,000.00 In specific locations, the pay range may vary from the range posted. JOB FAMILY: Operations Quality DIVISION: ONCO Cancer Diagnostics LOCATION: United States > Phoenix : 445 North 5th St ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: No MEDICAL SURVEILLANCE: No SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday) Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. 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