Staff Alliance Manager

Job description

Accountabilities Manage and oversee a portfolio of strategic alliance partnerships, ensuring retention, growth, and long-term customer satisfaction across key accounts. Lead contractual relationship management, including negotiation, execution, and enforcement of license, supply, and partnership agreements. Serve as the primary liaison between customers and internal teams such as business development, operations, finance, quality, engineering, and legal. Coordinate cross-functional project teams to ensure successful delivery of customer programs, including new product introductions and ongoing operational commitments. Monitor account performance, KPIs, forecasts, and demand signals, proactively identifying risks and opportunities for leadership visibility. Facilitate regular customer engagement activities, including business reviews, strategic alignment discussions, and performance updates. Ensure compliance with contractual obligations while supporting revenue protection and business continuity across managed accounts. Contribute to the development and optimization of alliance management processes, tools, and best practices to improve scalability and efficiency. Support onboarding of new customers transitioning into alliance management and ensure seamless integration into existing processes. Where applicable, mentor junior team members and support capability development across the alliance management function. Requirements Bachelor’s degree in Business, Engineering, Life Sciences, or a related discipline; advanced degrees are considered a plus. 7+ years of experience in alliance management, key account management, program management, or similar customer-facing roles within life sciences, biotech, diagnostics, or manufacturing environments. Strong experience working in cross-functional environments spanning commercial, operational, technical, and regulatory teams. Proven ability to manage complex customer relationships and negotiate or oversee contractual agreements. Familiarity with manufacturing or production environments, ideally within biopharma, chemical, or regulated industries. Experience with New Product Introduction (NPI) processes and lifecycle program management. Working knowledge of ERP/MRP systems (e.g., NetSuite) and proficiency with Microsoft Office tools; MS Project experience is a plus. Understanding of quality and regulatory frameworks such as ISO standards or GMP-related environments is an advantage. Strong organizational, analytical, and stakeholder management skills, with the ability to manage multiple priorities in a high-paced environment. Demonstrated leadership, communication, and conflict management skills with a proactive and solution-oriented mindset. Ability to travel up to 25% of the time. Benefits Competitive compensation package with long-term incentive opportunities, including equity participation. Comprehensive medical coverage with HSA/FSA options depending on eligibility. Retirement savings plans and financial security benefits. Paid time off, holidays, and flexible leave policies. Fertility, family planning, and wellbeing support programs. Optional additional benefits including insurance options (e.g., pet insurance in eligible regions). Remote-friendly working model with flexibility depending on location. Opportunity to work on high-impact programs contributing to life sciences innovation and patient outcomes. Exposure to global, cross-functional teams in a highly collaborative environment. Career development opportunities within a growing international organization. How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1 This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Staff Alliance Manager in Netherlands. We are seeking a highly experienced Alliance Management professional to oversee and strengthen strategic customer partnerships within a fast-paced life sciences environment. In this role, you will take ownership of complex, high-value client relationships, ensuring alignment between contractual commitments, operational execution, and long-term business objectives. You will act as the key interface between customers and internal teams, including commercial, legal, operations, finance, and engineering functions. This position plays a critical role in safeguarding revenue performance while ensuring exceptional customer experience across multiple strategic accounts. You will also contribute to process development, cross-functional coordination, and continuous improvement within alliance management practices. This is a high-impact role for someone who thrives in managing complexity, influencing stakeholders, and driving structured execution in a regulated, science-driven industry.