Staff Analyst, Product & Marketing

Job description

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about http://hims.com/about and hims.com/how-it-works http://hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals http://www.hims.com/careers-professionals. ABOUT THE ROLE: As a Staff Analyst, Product & Marketing, you will serve as a strategic analytics partner to both the Product and Marketing organizations, driving impact across the full customer journey from acquisition and conversion to retention and growth. You will work cross-functionally with product managers, growth leads, category managers, marketing channel owners, designers, engineers, and data scientists in a fast-paced collaborative environment. Your expertise in A/B testing, digital analytics, marketing measurement, experimental design, and predictive modeling will allow Hims and Hers to optimize the customer experience and marketing investments in equal measure. This position will report to the Director of Product and Marketing Analytics. YOU WILL: - Provide thought leadership and strategic partnership to both Product and Marketing stakeholders, influencing roadmap and channel investment decisions with data-driven insights - Own the experimentation strategy across product and marketing workstreams, including test design, success metrics, sample-size estimation, guardrails, and results interpretation - Apply causal inference methods such as difference-in-differences and propensity score matching to move beyond correlation and identify what is actually driving metric movement - Partner with Data Science to contribute to predictive models, including churn, LTV, and conversion propensity, that directly inform product and marketing decisions - Own conversion funnel analytics end to end, identifying drop-off points, diagnosing root causes, and partnering with Product and Category teams to drive measurable improvements - Assess paid channel performance across SEM, Social, and CRM, and translate findings into clear investment and optimization recommendations, supporting incrementality testing and attribution work - Work cross-functionally with Data Science, Analytics Engineering, and Data Engineering teams to define tracking requirements and ensure data integrity across product and marketing workflows - Use Python or R alongside SQL to develop scalable analytical solutions and modeling outputs that go beyond what dashboards alone can answer - Design intuitive Looker dashboards that democratize data and elevate self-service capabilities across Product and Marketing teams - Segment users based on demographic, behavioral, and psychographic attributes to tailor product experiences, lifecycle communications, and marketing targeting - Champion data quality, documentation, and deliverable consistency while serving as a mentor to junior analysts - Create and maintain KPI frameworks and measurement plans for new features and initiatives - Conduct deep-dive analyses to answer strategic business questions, quantify opportunities, and recommend clear actions YOU HAVE: - 8+ years of experience in analytics, data science, or a related quantitative field - Bachelor's degree in Statistics, Mathematics, Economics, Computer Science, Engineering, or a related field - 5+ years of experience designing, executing, and analyzing A/B tests across product and/or marketing environments - Experience partnering with Data Science to contribute to predictive models such as churn, LTV, or conversion propensity in Python or R - Extensive experience working with data engineering teams and production data pipelines - Experience in data modeling and statistics; strong knowledge of experimental design + statistical inference - Experience applying causal inference techniques beyond standard A/B testing, such as quasi-experimental methods or observational study design - Experience with subscription-based business models and metrics, including conversion funnel analysis, cohort analysis, and churn - Hands-on experience with marketing analytics, including paid channel performance, CRM analysis, incrementality testing, or attribution modeling - Expert SQL skills and advanced experience with Looker or Tableau - Ability to explain technical analyses clearly to non-technical audiences, including senior leadership - Experience shaping and influencing product and marketing strategy, not just executing analyses - A proactive, ownership-driven mindset with strong organizational and prioritization skills PREFERRED QUALIFICATIONS: - Experience with multi-touch attribution (MTA), media mix modeling (MMM), or incrementality testing methodologies - Experience with price testing and modeling price elasticity - Familiarity with telehealth concepts or subscription-based healthcare models - Experience with GrowthBook or a comparable experimentation platform - DBT, Airflow, and Databricks experience OUR BENEFITS (THERE ARE MORE BUT HERE ARE SOME HIGHLIGHTS): - Competitive salary & equity compensation for full-time roles - Unlimited PTO, company holidays, and quarterly mental health days - Comprehensive health benefits including medical, dental & vision, and parental leave - Employee Stock Purchase Program (ESPP) - 401k benefits with employer matching contribution - Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement https://www.hims.com/global-candidate-privacy-statement.